Service Line Director- Women's Health, Behavioral Health, and Primary Care

Overview: Department Overview (Text Only): Provides administrative leadership in collaboration with clinical chiefs, nursing and executive management teams to fulfill day to day system requirements and network strategic initiatives. Accountable for administrative and operational results with responsibility of strategic planning, clinical operations, financial and human resource management, program development, management and promotion, and practitioner recruitment and retention. Initiates or is assigned responsibility for managing operating system tactical projects to advance departmental and organizational goals. Access and review the organizational structure to position the departments to pursue the mission, vision and network strategic objectives. This role covers Women's Health, Pediatrics, Behavioral Health, and the Northern Region's Primary Care Service Lines. Responsibilities:

• Financial Resource Management
• Plans, develops and implements the operational budget and assumes accountability to report variances and manage budgets.
• Ensures that all departmental capital and operating budgets are developed in a timely and accurate manner. Ensures that budgets link effectively to the corporate strategic and annual operating plans.
• Monthly financial analyses are available to dyad chief and executive leaders
• Ensures special funds accounts are utilized according to policy.
• Monitors accomplishment of agreed upon objectives at the departmental level; and where appropriate, institutes corrective actions, including reallocating resources, reprioritizing, and/or recommending modifications to established plans.
• Develops service improvements, management systems, expense control programs etc. to ensure achievement of financial objectives.
• Negotiate annual budgets to maximize financial support for applicable programs.
• Ensures compliance with reimbursement regulations and provides information to maximize reimbursement funding.
• Clinical Oversight (if applicable)
• Accountability
• Prepares a range of written reports relating to department and committee reporting
• Accepts responsibility for providing a Just Culture.
• Conducts self in manner to achieve results in ways consistent with the organizational values and provides a constructive example for others to do likewise.
• Fosters quality/cost accountability and systematic outcomes/improvements. Assures progress of projects and committee activities.
• Creates, develops and implements patient care indicators/strategies to enhance patient care and patient satisfaction.
• Develops implements and evaluates network policies and procedures to ensure compliance with requirements of regulatory bodies
• Responds promptly when service expectations have not been met
• Proactively identifies potential and actual safety issues
• Adheres to network policies and procedures at all times.
• System Responsibilities
• Participate in Tiered Escalation Huddles
• Communicator/Team Builder
• Effectively communicates both orally and in writing.
• Promotes vision, clarifies values and influences directions of change through teaching others and establishes interdisciplinary partnerships in care through excellent communicator and collaborator roles.
• Participates in community service and education programs that will enhance the delivery of quality patient care throughout the community as well as the hospital’s image.
• Works effectively with others; helps others to solve problems; promotes teamwork and cooperation among individuals and/or departments.
• Displays a positive attitude to patients and/or co-workers: sets a good example to others.
• Leadership Core Competencies
• Decision Maker
• Conducts significant planning necessary to coordinate complex programs, services or activities. Ensures the effective coordination and allocation of resources within a department
• Displays an ability to evaluate areas in need of improvement and effectively creates new methods, services, programs or technology within established policies and procedures.
• Appropriately develops evaluations and recommendations based on information gathered by others. Draws appropriate conclusions about alternative approaches.
• Exercises considerable independent judgment in addressing unusual and sometimes complex problems
• Effectively applies and interprets policies and procedures.
• Establishes and /or staffs teams for the development of the annual department plan in alignment with the AOP
• Maintains quality levels and standards as they relate to providing direct and indirect patient care.
• Maintains and respects the confidentiality of any patient employee and/or any other sensitive information.
• Human Resource Management (Daily) 20%

Qualifications:

Education

• Bachelor's Degree -or- 2 year associate's in healthcare with 2 additional years of management level experience, required.

Experience

• 5 years of Management/Leadership experience, required
• 5 years of experience in a healthcare setting, required
• Experience in an Ambulatory setting, required

License/Certification

• Valid Driver's license, required
• CMPE or ACHE certification, preferred

Total Rewards:

• Paid time off, including company holidays, vacation, and sick time
• Medical, dental and vision insurance
• Life insurance and disability protection
• Retirement benefits including an employer match
• And more!

Pay Transparency Statement (Text Only): Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Min: USD $109,200.00/Yr. Max: USD $163,779.20/Yr. EEO Statement (Text Only): We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.