What are the responsibilities and job description for the HVAC Service Technician - Journeyman (Eau Claire, WI) position at Bassett Mechanical?
Bassett Mechanical is a 3rd generation family-owned company that provides custom-built industrial refrigeration, HVAC, plumbing, metal fabricating and preventative maintenance service solutions to customers throughout the United States and the world. It is not only a great place to grow and thrive in your career. It is a place to truly belong. As a member of the Bassett Mechanical Team, you'll enjoy a competitive compensation and benefits package and many professional growth opportunities. From the moment you're hired, to the day you retire, you're a part of our Bassett Mechanical Team.
Position Purpose
Trouble shoot, repair, maintain and install commercial/industrial HVAC systems and related equipment as assigned in a timely high quality manner to meet customer commitments and expectations.
Position Responsibilities
- Perform preventive maintenance within the hours scheduled in a quality manner
- Upon notification of a customer problem, follow systematic questioning techniques and relate answers to the functioning of the system
- Follow point to point trouble shooting guides to find faults in a timely manner
- Check and verify operation of complete system before leaving the jobsite to minimize callbacks
- Communicate with the customer upon arrival and at completion of work
- Promptly and accurately complete all required paperwork and turn in daily; get customer to sign service reports
- Keep supervisor informed of issues related to the customer
- Demonstrate capability and interest in training others
- Keep technical knowledge up to date regarding equipment and concepts
- Call in daily to dispatch to update status of work for the day
- Contact dispatch at scheduled time for weekly scheduling of workload
- Support and maintain a safe and Lean work environment
Summary of Skills, Knowledge and Abilities
- Must be a skilled trades journeyman or have equivalent background (at least 5 years of experience working with large industrial/commercial HVAC systems & equipment)
- Have functioning knowledge of motor controls and electrical troubleshooting skills
- Good computer skills and knowledge of PLC's desirable
- Must have good written and verbal skills to communicate effectively with customers and coworkers
- Must be physically able to climb ladders, scaffolds, access rooftops, and enter restricted areas (air handlers, ducts and confined spaces) for first hand observation or inspection.
- Must have a valid driver's license with a good driving record
- Self-motivated
- Detail oriented
- Flexibility to work weekends or overtime when required
Direct Reports
- None