Van Shuttle Operator

Are you looking to make a difference by improving the health of our patients?  Here you will find an innovative culture that is patient-focused and dedicated to making a difference.  We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. 

The Van Shuttle Operator is responsible for providing regular, safe, reliable shuttle bus service to and from the hospital campus and remote parking lots. Assures routine service, maintenance, cleaning, and fueling of hospital shuttle buses is maintained. Provides information, and assistance services to patient and other visitors at the main entrance to the Clinic and Main Hospital Buildings. Provides backup transportation services for Cancer Treatment Center drivers and patients as needed to support the Cancer Treatment program. Provides backup services to Security department when needed for unusual circumstances or emergency code situations. Attends all required educational sessions, courses, seminars, and meetings needed to meet organizational needs or personal development. Provides other services as needed or required to support the overall Bassett Transportation Service needs. Must be able to drive in winter conditions.

• Provides regular, safe, reliable shuttle bus service for employees to and from Bassett Healthcare Campus and remote parking lots
• Arrives as scheduled for daily shuttle bus service
• Performs regular vehicle safety inspections according to hospital vehicle use policy and reports deficiencies to the Network Manager of Transportation for resolution 99% of the time
• Reports 100% of all traffic citations received and motor vehicle collisions involving a hospital vehicle
• Operates the Shuttle safely, within DMV traffic and safety laws and regulations, with no more than one violation or accident in any calendar year as reviewed annually by the Network Manager of Transportation
• Operates the Shuttle bus in a customer-friendly, professional manner according to customer service training, posted shuttle schedules, and approved designated pick-up or drop-off locations
• Adheres to posted bus schedules based on random observations of the Network Manager of Transportation, or validated Employee Complaints. Exceptions to this standard will be allowed only if traffic, construction, accidents, or other like incidents are reported
• Picks up and drops off employees only at approved designated locations listed on the shuttle bus schedules 100% of the time. Compliance with this standard will be based on random observations by the Network Manager of Transportation or validated employee complaints
• Operates the shuttle bus at posted speed limits or less, 100% of the time based on random observations of the Network Manager of Transportation, or validated complaints received from employees, residents, or others
• Greets patients and visitors arriving at the main hospital and clinic building entrances, provides information, direction and assists ambulatory patients from their vehicles if needed or requested
• Provides greeter services at the main hospital and clinic entrances as scheduled
• Greets patients and visitors at designated entrances in a customer-friendly manner according to Customer Service Training standards
• Offers physical assistance to those ambulatory patients and visitors, who request or require help getting out of or into their vehicles
• Assures vehicle insurance certificates, inspections certificates, registrations, and licenses are up to date for 100% of all vehicles they drive
• Assure shuttle buses are cleaned daily
• Provides backup transportation coverage for Cancer Treatment Center drivers and patients as needed or required as needed to support the Cancer Treatment program
• Provides backup transportation for Cancer Treatment Center drivers to cover vacations, holidays, and other emergencies when needed
• Provides additional transportation services to patients when the transportation needs exceed the CTC Drivers capabilities
• Adheres to schedules and appointment times for all patients being transported as determined by staff coordinating patient transportation
• Performs similar or related duties as requested or directed
• Performs other duties as requested and observed by manager or director

Education:

•  High School Diploma or GED, preferred

Experience:

• Minimum 1 year previous experience driving a commercial passenger-carrying vehicle, preferred

Licensure/Certifications:

• Must be able to meet criteria for NYSDOT and/or FMCSA requirements to operate a commercial motor vehicle, and maintain eligibility of insurability to operate the organization's vehicles. Must obtain a Class E Driver's License within 30 days of employment, required
• First Aid/CRP training, preferred

Physical Requirements:

• Exerting up to 20 lbs of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work
• Occasional typing/clerical/dexterity, lifting, pulling, pushing, reaching, repetitive motion, standing, stooping
• Frequent grasping, hearing, talking, visual acuity (color, depth, perception), walking
• Constant seeing/monitor/computer use

 Hazards:

• Frequent mechanical 

Working Conditions:

• Occasional extreme temperatures 

Travel:

• Extensive Travel - You should expect to travel every week

Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:  

• Paid time off, including company holidays, vacation, and sick time
• Medical, dental and vision insurance
• Life insurance and disability protection
• Retirement benefits including an employer match 
• And more!

Specific benefit offerings may vary by location and/or position.

Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

Salary : $17