Switchboard Operator

Job Description
The best thing about this role
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
What You'll Do
The
Switchboard Operator
will operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
Answers, transfers, and directs incoming calls using all resources available. Provides directory assistance
Receives Emergency Calls and initiates procedures specific to the type of emergency
Monitors alarm panels for generators, medical gas, and refrigeration system and appropriately initiates response to alarms
Check in surgical patients
Monitors secure front entrance and screen non-employees requesting entry after normal business hours
Provides quality customer service and accurate information to internal and external customers
Performs alphanumeric paging
Overhead paging
Answering Service Responsibilities: Documents calls, contacts providers, sends messages and follows up as appropriate
Sorts mail. Forwards mail to accurate department
Provides instructions and directions to patients, patients’ families, and visitors
Maintains all informational reference lists. For example, switchboard census, phone lists, pager listings, etc.
Other duties as assigned
Education
What we need from you
High School Diploma or GED, required
Experience
Minimum 1 year experience in healthcare setting as a receptionist or switchboard operator, preferred
Physical Requirements
Sedentary Work - Exerting up to 10 lbs of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking or standing are required only occasionally, and all other sedentary criteria are met
Occasional grasping, lifting, pulling, pushing, reaching, standing, walking
Frequent typing/clerical/dexterity, repetitive motion, seeing/monitor/computer use, talking, visual acuity (color, depth, perception)
Travel
No travel required
Total Rewards
Benefits
Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:
Paid time off, including company holidays, vacation, and sick time
Medical, dental and vision insurance
Life insurance and disability protection
Retirement benefits including an employer match
And more!
Specific benefit offerings may vary by location and/or position.
Pay Range
Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.
Pay Range Minimum
USD $16.65/Hr.
Pay Range Maximum
USD $24.97/Hr.
We love the difference people bring
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

Salary : $52,000