What are the responsibilities and job description for the Window Technician position at Bass Pro Shops?
POSITION SUMMARY:
The Window Technician is responsible for cleaning all interior and exterior windows and glass surfaces to maintain a clear, polished, and professional appearance throughout the property. This role uses proper tools, techniques, and safety procedures, especially when working at heights, to ensure high-quality results.
ESSENTIAL FUNCTIONS:
- Clean interior and exterior windows, glass surfaces, glass light fixtures, mirrors, and frames using proper tools and techniques.
- Remove dirt, smudges, mineral deposits, and debris to ensure streak‑free, polished results.
- Clean and maintain window tracks, sills, and screens.
- Safely operate ladders, lifts, and other equipment when working at heights.
- Follow all safety protocols related to chemicals, equipment, and fall protection.
- Inspect windows during cleaning and report any damage, leaks, or needed repairs.
- Maintain cleaning supplies and equipment, ensuring proper storage and condition.
- Respond to work orders and complete tasks in a timely, efficient manner.
- Support the overall cleanliness and appearance standards of the property.
- Communicate professionally with guests and team members during daily operations.
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: High School Diploma or Equivalent
- Years of experience: 0-2 years of experience in window cleaning, resort housekeeping or other equivalent related field.
KNOWLEDGE, SKILLS, AND ABILITY:
- Proper window- and glass-cleaning techniques.
- Safe use of ladders, lifts, chemicals, and fall‑protection equipment.
- Ability to work safely at heights.
- Strong attention to detail for streak‑free results.
- Effective time management and task prioritization.
- Ability to perform physical tasks (lifting, reaching, standing).
- Professional communication with guests and team members.
- Ability to work independently or as part of a team.
- Care and organization of cleaning tools and supplies.
- Ability to identify and report window damage, leaks, or maintenance needs.
- Flexibility to adapt to changing tasks and property needs.
TRAVEL REQUIREMENTS:
- N/A
PHYSICAL REQUIREMENTS:
Regularly walks, stands and lifts up to 50 lbs.
Seldom/never sits or works on a computer.
Additional Physical Requirements:
- Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
- Occasionally asked to lift up to 75 lbs.
INDEPENDENT JUDGEMENT:
Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.