What are the responsibilities and job description for the Host - Worman House position at Bass Pro Shops?
POSITION SUMMARY:
The Host-Cashier is the first point of contact for guests, responsible for creating a warm and welcoming atmosphere while efficiently managing seating. This role requires strong customer service skills, attention to detail, and the ability to multi-task in a fast-paced environment.
ESSENTIAL FUNCTIONS:
- Creates a welcoming atmosphere and greets guests with a friendly and professional demeaner.
- Manage waitlists or reservations and seating assignments to ensure a smooth service flow.
- Provide menus and be informative to guests.
- Communicate with servers and management regarding table availability and guest needs.
- Maintain cleanliness of the host stand and entrance area.
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
- Preferred Degree: High School Diploma or Equivalent
- Certificate(s) or License(s): None
- Years of experience: 0
KNOWLEDGE, SKILLS, AND ABILITY:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining professionalism.
- Multitasking & organization to manage reservations, waitlists and seating flow.
- Problem-solving to handle guest concerns, special requests, and unexpected issues with ease.
TRAVEL REQUIREMENTS:
- None
PHYSICAL REQUIREMENTS:
Regularly walks, and stands.
Occasionally does computer work.
Seldom/Never sits or lifts up to 50 lbs.
INDEPENDENT JUDGEMENT:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.