What are the responsibilities and job description for the Director, Cloud & Enterprise Infrastructure - Onsite position at Bass Pro Shops?
The Director of Cloud & Enterprise Infrastructure is responsible for leading the strategy, architecture, delivery, and ongoing operations of the organization's cloud, infrastructure, network, data center, and end-user computing environments. This role provides strategic leadership for enterprise technology platforms while ensuring the security, scalability, reliability, and performance of critical business systems.
The Director partners closely with business leaders, cybersecurity, applications, and technology teams to drive modernization initiatives, cloud adoption, infrastructure optimization, and operational excellence. The role leads a team of infrastructure professionals and manages relationships with technology vendors and managed service providers.
This is an onsite position, based in Springfield, Missouri.
ESSENTIAL FUNCTIONS:
Strategic Leadership
Develop and execute the enterprise infrastructure and cloud strategy aligned with organizational goals.
Lead infrastructure modernization efforts, including cloud migration, automation, virtualization, and platform optimization initiatives.
Establish infrastructure roadmaps, technology standards, and governance frameworks.
Evaluate emerging technologies and recommend solutions that improve operational effectiveness and business outcomes.
Collaborate with executive leadership to support strategic business initiatives and digital transformation efforts.
Cloud & Infrastructure Management
Direct the design, implementation, and administration of enterprise infrastructure environments, including cloud platforms, networks, servers, storage, and identity systems.
Oversee public, private, and hybrid cloud environments (e.g., Azure, AWS, Google Cloud).
Ensure highly available, resilient, and scalable infrastructure services.
Lead capacity planning, performance monitoring, disaster recovery, and business continuity initiatives.
Drive infrastructure automation and infrastructure-as-code practices to improve operational efficiency.
Operations & Service Delivery
Ensure the availability, reliability, and performance of enterprise technology infrastructure.
Establish and monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics.
Lead incident management, problem resolution, and root cause analysis efforts.
Oversee infrastructure lifecycle management, including hardware, software, and cloud services.
Promote ITIL-based service management best practices and continuous improvement initiatives.
Cybersecurity & Risk Management
Partner with Information Security teams to ensure infrastructure environments meet security and compliance requirements.
Implement and maintain security controls, vulnerability remediation processes, and access management standards.
Support regulatory compliance audits and risk management programs.
Lead infrastructure-related disaster recovery testing and business continuity planning.
Financial & Vendor Management
Develop and manage infrastructure operating and capital budgets.
Monitor cloud consumption and optimize infrastructure costs.
Negotiate and manage contracts with technology vendors, cloud providers, and managed service partners.
Ensure vendor performance aligns with contractual obligations and business expectations.
Leadership & Talent Development
Recruit, develop, and retain high-performing infrastructure and cloud professionals.
Provide leadership, coaching, mentoring, and performance management for team members.
Foster a culture of accountability, innovation, collaboration, and continuous learning.
Build organizational capabilities to support evolving technology needs.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field. Equivalent experience may be considered.
10 years of progressive IT infrastructure experience.
5 years of leadership experience managing infrastructure, cloud, or enterprise technology teams.
Experience developing and executing enterprise cloud and infrastructure strategies.
Strong experience with cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP).
Experience managing enterprise networking, server infrastructure, storage systems, virtualization, and endpoint technologies.
Demonstrated success leading large-scale technology transformation initiatives.
Experience managing technology budgets and vendor relationships.
Strong business acumen and executive communication skills
Cloud certifications such as Microsoft Azure Solutions Architect, AWS Solutions Architect, or Google Cloud Professional certifications.
ITIL, PMP, CISSP, or related professional certifications.
Experience with enterprise architecture, infrastructure automation, DevOps, and Infrastructure as Code tools.
Experience supporting highly regulated environments and compliance frameworks.
KNOWLEDGE, SKILLS, AND ABILITY:
Strategic planning and technology roadmap development.
Cloud architecture and migration methodologies.
Enterprise networking, security, storage, and compute technologies.
Infrastructure automation and orchestration tools.
Financial planning, budgeting, and vendor management.
Strong analytical, problem-solving, and decision-making abilities.
Exceptional communication, presentation, and stakeholder management skills.
Ability to influence and collaborate effectively across all levels of the organization.
TRAVEL REQUIREMENTS:
Travel for business as needed.
PHYSICAL REQUIREMENTS:
Regularly completes computer work and sits.
Occasionally walks and stands.
Seldomly lifts up to 50lbs.
INDEPENDENT JUDGEMENT:
Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.