What are the responsibilities and job description for the Team Leader position at Baskin Robbins?
Team Leader:
The Team Shift Leader plays a crucial role in store operations and shift management at Baskin-Robbins. They ensure that every customer receives exceptional service, embodying the company's core values.
Key Responsibilities:
- Fostering a fast, friendly, and energetic service environment
- Maintaining quality control over products, including our signature ice cream flavors
- Optimizing crew deployment, drive-thru performance, goal setting, result communication, and red book execution
- Collaborating as a team player to address operational needs
Goals and Objectives:
To develop leadership skills by supporting the team and nurturing individual talents under the guidance of the General Manager. Exceed customer expectations and contribute to a positive store experience.
What We Offer:
- Growth Opportunities: 90% of our General Managers started as Crew Members
- Tips and Competitive Weekly Pay
- Paid Time Off and Employee Meals
- Medical Insurance with Company Contribution (full-time employees)
- Colonial Accident, Short-Term Disability & Life Insurance Available
Please note that you are applying for work with a franchisee of Baskin-Robbins, not the parent company. Any application or information submitted will be provided solely to the franchisee. If hired, the franchisee will be your only employer.
