Customer Service at Baskin-Robbins-La Porte

Baskin Robbins Spring in La Porte, TX is looking for one customer service to join our 8 person strong team. We are located on 8920 Spencer Hwy. Our ideal candidate is a self-starter, punctual, and hard-working.

Responsibilities

• Greet customers and make them feel at home
• Answer any questions the customers may have
• Assist Customers in preparing their orders
• Clean work area as needed to maintain a tidy work environment
• Respond to all complaints in a friendly and professional manner
• Follow Brand standards, recipes and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Team Environment

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Qualifications

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards
• Friendly attitude even when dealing with disgruntled employees
• Responsible and proven ability to maintain scheduling commitments
• Ability to problem solve quickly concerns customers may have
• Good communication skills with customers
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

We are looking forward to reading your application.