What are the responsibilities and job description for the Ice Cream Shop Supervisor position at Baskin Robbins Ankeny?
Job Summary
Join our vibrant team as an Ice Cream Shop Supervisor and lead the charge in creating delightful experiences for our customers! In this energetic role, you will oversee daily shop operations, ensure top-notch customer service, and manage a dynamic team dedicated to serving high-quality ice cream and treats. Your leadership will drive efficiency, uphold food safety standards, and foster a fun, welcoming environment that keeps guests coming back for more. This position offers a fantastic opportunity to develop your management skills within a lively, fast-paced food service setting.
Responsibilities
- Supervise daily shop operations, including opening and closing procedures, to ensure smooth workflow and excellent service delivery
- Lead and motivate team members by providing training, coaching, and ongoing development in food preparation, customer service, and safety protocols
- Oversee food handling and preparation processes to maintain high standards of quality, cleanliness, and food safety compliance
- Manage inventory control by monitoring stock levels, placing orders, and reducing waste to optimize profitability
- Operate POS systems and handle cash
- Ensure quick service by coordinating team efforts during peak hours while maintaining a friendly atmosphere
- Make trips to local store purchase items for the store.
Requirements
- Previous experience in food service or retail (supervisory experience preferred)
- Strong leadership and communication skills
- Ability to multitask and stay organized in a busy environment
- Basic math and cash-handling skills
- Flexible schedule, including evenings, weekends, and holidays
- Positive attitude and team-oriented mindse
Benefits:
- Competitive hourly wage ($18 per hours negotiable)
- Flexible scheduling
- Opportunities for growth and advancement
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid training
Work Location: In person
Salary : $16 - $20