What are the responsibilities and job description for the Integrated Client Solutions Director position at Basis?

WHO WE ARE

At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media.

We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally.

With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.

ABOUT THE TEAM

The Integrated Client Solutions (ICS) team provides strategic partnership and integrated media solutions to our diverse suite of clients. We deliver Raving Fan Service by helping clients challenge their media objectives and realize their business ambitions. Powered by best-in-class research and planning tools, ICS works in partnership with our sales team to tailor our tech enabled services approach to drive better outcomes and media campaigns.

WAYS YOU’LL CONTRIBUTE

This position will be responsible for acting as the key client contact for a suite of Basis clients. As the Integrated Client Solutions Director, you will be responsible for continually advancing the quality of work across your accounts. You will contribute by:

WHAT YOU BRING TO THE TABLE

Min of 8 years of experience in digital media planning and buying, including site direct and programmatic or equivalent combination of education, training, and experience, etc.

Experience in Pharma marketing is required, both client leadership experience and experience with media buying within the vertical.

Holistic understanding of the digital media landscape including search, social, and programmatic

Strong written and verbal communication

Curiosity and passion for advertising

Strategic thinking and proactive client servicing skills

Strong issue resolution and problem-solving capabilities

Ability to work well in a cross functional team environment

Advanced Excel and PowerPoint skill set

Commitment to creating inclusive, respectful environments where all voices are valued and supported.

Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.

BONUS POINTS

Pharma experience preferred

Prior experience at a SaaS organization

Hands on DSP buying experience

Experience working with a 3rd party ad server

Experience in digital reporting dashboards such as Datorama

Experience in search and social media

Basis Certified

This salary range reflects a typical compensation range for the role and level in most U.S. locations. Final compensation offered will depend on your location, experience, and skills. Total compensation may also include bonuses, equity, and competitive benefits.

Integrity in Hiring

At Basis, integrity is at the core of how we hire. To protect our candidates and our company, we verify identity, education, and employment history for all hires. Some roles may also require onsite or in-person interviews as part of the process. Any misrepresentation of identity, experience, or skills may result in removal from the hiring process or termination of employment. We value transparency and authenticity and expect the same from every applicant.

Anything Else?

Don’t have every skill listed? No problem! We know experience can be built in many ways. If you have relevant skills that aren't reflected in your resume, we encourage you to share them in an optional cover letter.

Life With Basis

We’re committed to our people’s growth and well-being because our success is tied to theirs. That’s why we’ve earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago. We offer competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental leave, flexible work options, and more.

Basis is proud to be an equal-opportunity employer. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, age, and beyond.

If you need assistance with interview accessibility, please contact talent.acquisition@basis.com. Your privacy is important to us, view our policy here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Salary : $97,670 - $125,000

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