What are the responsibilities and job description for the Service Customer Experience Coordinator position at Basil Family Dealerships?
Lockport. Basil Family Dealerships. Service Customer Experience Coordinator. $19/hour.
What We Offer
Basil Toyota in Lockport is growing and looking to add a Service Experience Coordinator to join our Service department!
Start your career in the automotive industry with a team that values growth, energy, and customer connection. Were looking for a motivated Service Experience Coordinator to help drive our service departments success.
What Youll Do
As a Service Experience Coordinator, youll be the first point of contact for our customershelping to create a smooth and positive service experience.
What We Offer
- Competitive pay
- Entry-level opportunity with room for advancement
- Paid training and ongoing support
- A fast-paced, team-focused environment
- Opportunity to build a long-term career in automotive
Basil Toyota in Lockport is growing and looking to add a Service Experience Coordinator to join our Service department!
Start your career in the automotive industry with a team that values growth, energy, and customer connection. Were looking for a motivated Service Experience Coordinator to help drive our service departments success.
What Youll Do
As a Service Experience Coordinator, youll be the first point of contact for our customershelping to create a smooth and positive service experience.
- Handle inbound and outbound calls, texts, and emails
- Schedule service appointments and follow up with customers
- Reconnect with past and inactive customers
- Support the service team by maintaining strong customer communication
- Accurately log interactions in our system
- Strong communication skills (phone, text, and email)
- Previous customer service experience
- Positive, professional attitude
- Comfortable with computers and learning new systems
- Reliable and team-oriented
- Call center experience is a plus, but not required
Salary : $19