What are the responsibilities and job description for the Business Office Manager position at Basic American Financial, Inc.?
Title: Business Office Manager
Location: On-site (Full Time)
Reports to: Owner / Leadership Team
Position Overview
The Business Office Manager is a key member of the leadership team responsible for managing the administrative, financial, and human resources functions of the company. This individual will oversee bookkeeping, payroll, benefits administration, accounts receivable/payable, and vendor relationships to ensure smooth, compliant, and efficient business operations.
This role requires a highly organized, tech-savvy professional who thrives in a fast-paced environment and takes ownership of challenges. The ideal candidate is proactive, resourceful, and committed to finding solutions rather than waiting for direction.
Key Responsibilities:
Human Resources
- Administer employee benefits including health insurance, 401(k), and other programs
- Manage relationships with insurance brokers, benefit providers, and third-party administrators
- Support hiring, onboarding, and offboarding processes
- Maintain employee records, compliance documentation, and HR policies
- Assist leadership in employee engagement and performance management processes
Finance & Accounting
- Manage day-to-day bookkeeping functions (QuickBooks or similar system)
- Process payroll accurately and on schedule
- Handle accounts payable and receivable, including invoicing and collections follow-up
- Reconcile accounts and prepare financial reports in coordination with the external accounting firm
- Support budgeting, expense tracking, and cash flow monitoring
Administration & Operations
- Maintain organized records and office systems
- Coordinate with vendors, suppliers, and service providers
- Serve as the primary contact for insurance, accounting, and benefits partners
- Prepare and manage internal communications, reports, and correspondence
- Continuously improve processes for efficiency and accuracy
Qualifications:
- Minimum 5 years of experience in bookkeeping, HR, or office management (manufacturing experience preferred)
- Proficiency in Microsoft Office and accounting software (e.g., QuickBooks, Excel)
- Strong understanding of payroll, benefits, and basic accounting principles
- Excellent communication, organization, and problem-solving skills
- Demonstrated ability to work independently and manage multiple priorities
- High level of discretion with confidential and financial information
Ideal Candidate:
The ideal candidate is detail-oriented and self-directed, with a bias for action. They don’t stop at obstacles — they find ways around them. They understand the dynamics of a small business and take pride in keeping operations running smoothly behind the scenes.