Chief Operations Officer - Property Management

Overview

We are seeking a dynamic and strategic Property Management Chief Operations Officer (COO) to lead and elevate our property management operations. This pivotal role demands a visionary leader with a passion for operational excellence, business management, development, and organizational transformation.

As COO, you will oversee the execution of large-scale operational initiatives, drive process improvements, and ensure the seamless management of business functions across our property portfolio.

Your leadership will foster a culture of innovation, efficiency, and strategic growth, empowering teams to deliver exceptional service and maximize profitability. This is an exciting opportunity for an experienced executive to shape the future of our property management enterprise through strategic planning, data-driven decision making, and robust operational management.

Duties

• Lead the development and implementation of operational excellence initiatives that optimize property management processes, enhance service delivery, and improve overall efficiency.
• Oversee large-scale organizational change management projects to adapt to market trends and internal growth strategies.
• Manage business operations including budgeting, forecasting, profit and loss analysis, and financial management to ensure fiscal responsibility and sustainable growth.
• Develop strategic plans aligned with corporate objectives, translating them into actionable programs that improve operational performance.
• Supervise senior leadership teams across various departments, fostering a high-performance culture through effective management and mentorship.
• Utilize data analytics to inform decision making, monitor key performance indicators (KPIs), and implement continuous process improvements.
• Coordinate cross-functional teams on project management initiatives that support operational efficiency and organizational goals.
• Communicate effectively with executive stakeholders through verbal communication with executives to report on progress, challenges, and strategic insights.

Qualifications

• Proven experience in operational management within property or real estate sectors, demonstrating success in large-scale organizational change management.
• Strong background in business development management combined with expertise in strategic planning and execution.
• Extensive knowledge of business operations including budget management, forecasting, profit/loss analysis, and financial oversight.
• Demonstrated leadership in executive-level team management with supervisory experience overseeing diverse teams.
• Expertise in process improvement methodologies
• Excellent verbal communication skills tailored for interaction with senior executives and stakeholders at all levels.
• Experience managing operational excellence initiatives that drive efficiency and organizational growth.
• Skilled in project management with a focus on large-scale program implementation across multiple departments.
• Data-driven decision-making capabilities supported by strong analytical skills and familiarity with operational analysis tools.
• Proficient in Appfolio Software, maintenance processes, leasing and compliance knowledge

Join us in property management excellence through innovative leadership! We are committed to fostering an inclusive environment where your expertise can thrive while making a tangible impact on our organization’s success.

All roles are paid positions dedicated to building a resilient, forward-thinking enterprise ready for future challenges.

Ownership and equity opportunities for the right candidate

Pay: $50,222.55 - $80,483.07 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $50,223 - $80,483