Assistant Manager

Basecamp Fitness West Loop | Chicago, IL

Compensation: Starting at $24/hour, with opportunities for performance-based incentives and career growth.

Who We Are

Basecamp Fitness is a boutique fitness concept designed to challenge members and energize their workout routines. Every 35-minute class combines cardio, strength training, and core movements into one efficient, results-driven workout, allowing members to focus on training without the guesswork. As the only fitness concept that incorporates air bikes with customizable weight training, Basecamp delivers a unique experience designed to help members become stronger, faster, and more confident.

At the end of the day, we pride ourselves on delivering an exceptional workout and an even better member experience. Our community is built on welcoming, encouraging, and celebrating every person who walks through our doors.

We're passionate about being part of Chicago's thriving fitness and wellness community. We value team members who genuinely enjoy health, fitness, and personal development, stay connected to local fitness trends, and are excited to build relationships within the West Loop and greater Chicago community through events, partnerships, and community engagement.

Our culture is one of our greatest strengths. We work hard, celebrate wins often, and genuinely enjoy spending time together as a team. From team workouts and community events to celebrating member milestones and supporting one another's growth, we're looking for someone who brings positive energy, enjoys collaborating, and wants to help create a workplace that's as fun as it is high-performing.

About the Role

The Assistant Studio Manager is a key leader responsible for driving membership growth, creating exceptional member experiences, and helping grow the Basecamp Fitness West Loop community. This is an on-site leadership role for someone who is passionate about fitness, enjoys building relationships, and thrives in a fast-paced, performance-driven environment.

This position is ideal for someone who wants to build a career in the fitness industry while making a meaningful impact on members' lives every day.

Primary Responsibilities

• Drive membership sales, renewals, referrals, and studio revenue through exceptional hospitality and consultative selling.
• Partner with the Studio Manager to execute business growth strategies, community partnerships, grassroots marketing initiatives, referral campaigns, and local events.
• Lead by example while helping develop a positive, accountable, and high-performing studio culture.
• Build meaningful relationships with members and prospects, creating an exceptional experience from the first tour through long-term membership.
• Support member retention by celebrating milestones, following up with members, and creating a welcoming, inclusive community.
• Represent Basecamp Fitness throughout the West Loop by attending networking opportunities, community events, and cultivating local partnerships.
• Assist with social media initiatives, grassroots marketing, and outreach efforts that increase brand awareness and attract new members.
• Support hiring, onboarding, coaching, and development of front desk staff while fostering a collaborative team environment.
• Oversee daily studio operations, including opening and closing procedures, front desk responsibilities, class check-ins, scheduling, inventory, and maintaining a clean, organized, and safe studio.
• Respond to member questions and resolve concerns professionally while continually identifying opportunities to elevate the member experience.

Qualifications

• Proven success in sales, membership consulting, hospitality, retail management, or customer-facing leadership roles.
• Passion for health, fitness, wellness, and helping others achieve their goals.
• Enthusiasm for being involved in Chicago's growing fitness and wellness community through networking, partnerships, and local events.
• Demonstrated leadership skills with the ability to motivate others, provide coaching, and lead by example.
• Outstanding communication and relationship-building skills with a natural ability to connect with people from all backgrounds.
• Strong organizational skills and the ability to prioritize multiple responsibilities in a fast-paced environment.
• Experience in customer service, hospitality, retail, or boutique fitness is strongly preferred.
• Comfortable learning and utilizing CRM systems, point-of-sale software, and studio management technology.
• Previous experience working in a fitness studio or gym is preferred; familiarity with group fitness, strength training, and cardio-based programming is a plus.
• High school diploma or equivalent required; additional education in business, fitness, marketing, or a related field is preferred.

Benefits & Perks

At Basecamp Fitness West Loop, we believe taking care of our team is just as important as taking care of our members. We're committed to creating a workplace where you can grow professionally, stay active, and enjoy being part of Chicago's vibrant fitness community.

We Offer

• Starting compensation of $24/hour with opportunities for performance-based incentives and career advancement.
• Paid Sick Time Off (PTO).
• Complimentary unlimited Basecamp Fitness membership.
• Exclusive employee discounts with local health, wellness, retail, and hospitality partners throughout Chicago.
• Ongoing professional development, leadership training, and opportunities for career growth.
• A fun, energetic, and supportive team culture that values collaboration, celebrates wins, and genuinely enjoys working together.
• Team workouts, studio events, community partnerships, and volunteer opportunities.
• The opportunity to make a meaningful impact by helping people transform their lives through fitness while growing one of Chicago's premier boutique fitness communities.

Why you should join us?

We're looking for someone who doesn't just manage a studio—they build a community and lead by example. The ideal candidate is energized by creating memorable member experiences, developing relationships, driving studio growth, and serving as an ambassador for Basecamp Fitness both inside and outside the studio. If you want to grow in your career in the fitness industry, this is a great starting point supported by intentional leaders. We are expanding throughout the Chicago market and want a team of A players to grow with us.

If you're passionate about fitness, love building relationships, thrive on achieving goals, and want to grow your leadership career while having a lot of fun along the way, we'd love to meet you.