What are the responsibilities and job description for the Product Manager position at Basata?
About Basata
Location: Tempe, AZ or San Francisco, CA (in-office)
At Basata, we’re rethinking the way healthcare practices get work done. Our AI-powered tools help automate the repetitive, time consuming tasks that bog teams down, so staff can spend less time on admin and more time with patients.
We’re a small, fast-moving team that loves building smart systems and simple, intuitive experiences. If you're someone who gets excited about early-stage energy, designing better ways to work, and fixing what’s broken in healthcare, we’d love to connect.
About The Role
We're looking for a Product Manager to own the roadmap and execution of Basata's AI products that automate complex administrative workflows across deep medical specialties.
You'll sit at the intersection of customers, engineering, and go-to-market. You'll spend real time with practice staff, translate messy operational problems into clear product direction, and ship things that move the needle. This is a foundational PM hire with outsized influence on what Basata becomes.
What You’ll Do
We prioritize rapid execution without sacrificing quality. Speed unlocks momentum—but only when paired with precision. We test relentlessly, ship often, and iterate fast to drive the results we want. Whether it’s responding to a message or launching a product, we take bold action, measure impact, and refine quickly. Velocity is our competitive edge—excellence is our standard.
Location: Tempe, AZ or San Francisco, CA (in-office)
At Basata, we’re rethinking the way healthcare practices get work done. Our AI-powered tools help automate the repetitive, time consuming tasks that bog teams down, so staff can spend less time on admin and more time with patients.
We’re a small, fast-moving team that loves building smart systems and simple, intuitive experiences. If you're someone who gets excited about early-stage energy, designing better ways to work, and fixing what’s broken in healthcare, we’d love to connect.
About The Role
We're looking for a Product Manager to own the roadmap and execution of Basata's AI products that automate complex administrative workflows across deep medical specialties.
You'll sit at the intersection of customers, engineering, and go-to-market. You'll spend real time with practice staff, translate messy operational problems into clear product direction, and ship things that move the needle. This is a foundational PM hire with outsized influence on what Basata becomes.
What You’ll Do
- Own product outcomes: define problems clearly, propose solutions, ship quickly, and iterate based on data and customer feedback.
- Turn ambiguity into clarity: healthcare workflows are messy and undocumented. You'll shape the roadmap, not just execute it.
- Partner tightly with engineering and applied AI: drive product from idea to launch through rapid cycles of building, measuring, and refining.
- Live in the workflow: Work alongside with practice staff to deeply understand their workflows and pain points, then reimagine what those workflows should look like in a world powered by AI.
- Be the voice of the customer internally: bring field insights into every product decision, sprint priority, and roadmap review
- Operate at startup speed: shifting priorities, fast context switches, and aggressive timelines are where you do your best work.
- 3–6 years of product management experience, ideally with at least one stint at an early-stage or high-growth startup where you wore multiple hats.
- Healthcare or complex-operations domain experience is preferred.
- You've led engineering teams through ambiguous product problems and can hold your own in architecture discussions.
- You've shipped AI-powered products and understand what it takes to make them reliable.
- You're energized by spending time in clinics, shadowing staff, and turning qualitative insight into product conviction.
- You default to shipping over planning, you close open loops, and you don't wait for permission to solve problems.
- Drive real impact. Your work will help clinics run more smoothly and ensure patients get the care they need—faster and with fewer headaches.
- Shape something meaningful. From early product decisions to UI details, you'll play a big role in crafting both the code and the overall user experience.
- High ownership. Join a team where you’re trusted to lead, build, think critically, and bring ideas to life.
- Work with purpose. We’re not here to throw more tech at the wall, we're solving real problems in healthcare with tools that people rely on every day.
- Find a way: We own outcomes—no excuses, no shortcuts. When obstacles appear, we remove them. When the path isn’t clear, we forge one. We take extreme ownership, stay scrappy, and do what it takes to get the job done. Whatever the challenge, we find a way.
- Dream big: We refuse to accept that healthcare has to be broken. We dream boldly and act deliberately to build a future where healthcare organizations are free to focus on what truly matters: caring for people. We challenge what’s possible, rethinking every mundane barrier standing in the way of better care. Our vision is ambitious—some might call it impossible—but we believe patients and providers deserve nothing less.
- Obsess over the customer: We put our customers at the center of everything we do. We anticipate their needs, solve their problems, and design experiences that make them say, “Wow, I love this.” Every decision starts with empathy: How will this help them? How will they use it? We make our customers the hero—while never compromising on ethics, privacy, or trust.
- Always be learning: We’re relentless about growth—our own and each other’s. We challenge each other to level up, not just in skill, but in mindset, awareness, and character. We attract and empower “A” players, raise the bar, and multiply the impact of those around us. We’re learning machines: always reading, asking, improving. Because when we grow as people, we become better teammates, leaders, and humans - that lifts the whole team with us.
We prioritize rapid execution without sacrificing quality. Speed unlocks momentum—but only when paired with precision. We test relentlessly, ship often, and iterate fast to drive the results we want. Whether it’s responding to a message or launching a product, we take bold action, measure impact, and refine quickly. Velocity is our competitive edge—excellence is our standard.