Residential Regional Property Manager

SUMMARY OF FUNCTIONS:

We are seeking an experienced and results-driven Regional Property Manager to oversee the operations and performance of an assigned portfolio of residential properties within their region. The ideal candidate will be responsible for ensuring efficient property management, maximizing profitability, maintaining high occupancy levels, and ensuring compliance with company policies and relevant laws.

SKILLS, KNOWLEDGE, AND PERSONAL CHARACTERISTICS:

The following attributes are desirable for job success: 

• Experience in managing/leasing multi-family properties.
• Displays a high level of integrity and professionalism at all times in dealing with residents, prospective residents, ownership groups, employees, and vendors.
• Ability to provide superb customer service, always.
• Ability to communicate effectively and assert yourself when necessary.
• Knowledge of the fair housing laws and rules against discrimination.
• Preference for detailed work.
• Ability to work well under pressure, self-motivated.
• Ability to work autonomously and lead a team.

MAJOR DUTIES AND RESPONSIBILITIES:

Duties may include, but are not limited to:

• Portfolio Oversight: Manage daily operations for multiple properties within the assigned region, including leasing, maintenance, budgeting, and compliance.
• Team Leadership: Supervise, train, and support property managers and staff; conduct regular performance evaluations and ensure team development.
• Financial Management: Develop and oversee property budgets, analyze financial reports, control expenses, and ensure financial goals are met.
• Occupancy & Leasing: Drive occupancy and revenue goals through marketing strategies, resident retention initiatives, and competitive rental pricing.
• Maintenance & Inspections: Ensure properties are well-maintained, perform regular inspections, and coordinate capital improvement projects.
• Compliance & Risk Management: Ensure properties comply with local, state, and federal regulations, including fair housing laws and safety codes.
• Reporting: Provide senior leadership with timely and accurate reports on financial performance, occupancy trends, and operational issues.
• Client/Owner Relations: Maintain positive relationships with property owners and investors; provide updates and address concerns professionally.

QUALIFICATIONS:

• Education: Bachelor's degree in Business Administration, Real Estate, or related field (preferred).
• Experience: 5 years in property management, with 2 years in a regional or multi-site management role (required).
• Certifications: CPM (Certified Property Manager), CAM (Certified Apartment Manager), or similar credentials are a plus.

PHYSICAL REQUIREMENTS:

Must be able to perform the physical functions of the position, which may include, but are not limited to: an ability to walk the property, including flights of stairs, to complete physical inspections, deliver resident communications, and show apartments. Be able to communicate with residents, staff, supervisors, vendors, etc., effectively.

WORK ENVIRONMENT & TRAVEL:

• This position requires regular travel within the region to visit properties and attend meetings.
• Some after-hours availability may be required for emergencies or urgent issues.