Workstation Support Specialist

Role summary / purpose

Installs, changes, and repairs minor problems of personal computer hardware and software systems, and gives technical assistance and training to system users. Answers inquiries concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends or performs remedial actions to correct problems based on knowledge of system operation. Requires excellent working knowledge of personal computers and peripherals.

Key responsibilities

• Install, change, and repair personal computer hardware and software systems
• Provide technical assistance and training to system users
• Answer inquiries concerning systems operation
• Diagnose system hardware, software, and operator problems
• Recommend and perform remedial actions to correct problems
• Move IT equipment around facilities and between vehicles and facilities
• Travel to multiple operation centers via personal vehicle

Requirements - education & experience

• 2-year degree preferred
• Excellent working knowledge of personal computers and peripherals

Employment details - type, location, hours

Main location: Columbus Operations Center, Columbus, IN. Worker will support multiple operation centers across the eastern, central, and southern regions of Indiana, including Batesville, Bedford, Bloomington, Clarksville, Connersville, Corydon, Gallagher Station, Greensburg, Salem, Seymour, and Shelbyville.

Work environments include field, plant, lab, and office settings.

Physical requirements:

• May perform physical labor moving IT equipment
• Required to lift up to 50 lbs maximum
• Required to wear ASTM F2413 safety-rated boots at generation sites
• Required to drive personal vehicle to multiple sites; travel outside main operations center is reimbursable based on standard mileage rate
• Will drive a large portion of central, eastern, and southern Indiana

Application process / how to apply

Interested candidates should submit their application through the staffing agency.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.