Manager of Risk and Insurance Programs

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

Pay Rate

AFSCME Pay Band A21

Annual Salary: $ 150,321.60 (Minimum) - $182,686.40 (Maximum)

Note: The starting negotiable salary offer for this position will be $150,321.60 (Step 1) to commensurate with education and experience.

Reports To

Director of Risk and Insurance Management

Current Assignment

BART's Office of the Chief Financial Officer is currently seeking a dynamic, forward-thinking and strategic leader to serve in a pivotal role as the Risk & Insurance Manager. This position will lead BART's comprehensive risk management, insurance, and loss control programs and is an exciting opportunity to manage a high-impact portfolio that safeguards our people, property, and mission — while driving continuous improvement and innovation in risk strategy.

The Risk & Insurance Manager will oversee all aspects of the District’s risk management operations, including liability and property insurance, loss control, and claims management. The role will also serve as a trusted advisor to executive leadership, ensuring our programs are proactive, cost-effective, and aligned with organizational goals and be responsible for helping the District minimize exposure, optimize insurance coverage, and build a culture of safety and accountability across all departments.

The successful candidate will serve as the District’s subject matter expert in risk forecasting, insurance procurement, and claims resolution, balancing risk exposure with fiscal responsibility while advancing the District’s mission and strategic goals.

The Most Qualified Candidates For This Position Will Have Highly Developed Competencies In The Following Areas, Which Will Be Reinforced With Related Work Experience And Will Be Articulated During The Selection Process

• Advanced understanding of risk management, insurance, and loss control principles
• In-depth knowledge of California laws governing public entity claims
• Experience with insurance markets, construction risk, bonding, and contract management
• Strong grasp of budgeting, forecasting, and financial analysis for insurance programs
• Proven ability to identify, evaluate, and mitigate organizational risk
• Strategic leadership and staff development
• Risk forecasting and cost-benefit analysis
• Contract negotiation and insurance procurement
• Claims administration and settlement management
• Effective communication and relationship-building
• Data-driven decision-making and report preparation
• Compliance and regulatory expertise
  
  
  

Selection Process

This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will be then referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview.

Examples of Duties

• Manages and oversees the work of subordinate staff assigned to the District's risk and insurance programs, including liability and property insurance, loss control, and claims management, ensuring alignment with organizational goals.
• Leads risk forecasting and analysis to evaluate exposure, determine insurance reserve requirements, and develop mitigation strategies and financing alternatives.
• Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies and implements disciplinary action.
• Manages and participates in the development and implementation of goals, objectives, policies and priorities for assigned programs; recommends and administers policies and procedures.
• Directs insurance procurement and negotiations, including liability, property, and excess coverage, to ensure optimal coverage and cost-effectiveness.
• Supervises and coordinates the activities of third-party adjusters, legal staff, and outside counsel, offering direction to ensure consistent handling and resolution of liability claims.
• Represents the District as a primary liaison to internal departments, brokers, and third-party administrators, addressing complex risk management needs and providing subject matter expert (SME) guidance.
• Monitors program effectiveness by analyzing performance metrics and preparing reports for executive review, ensuring continuous improvement in risk management initiatives.
• Manages and administers budget for assigned areas, ensuring alignment with approve allocations.
• Conducts on-site evaluations and inspections of District facilities and construction sites to assess risk exposures, ensure compliance with insurance requirements, and implement effective loss control measures.
  
  
  

Minimum Qualifications

Education :

A bachelor’s degree in business administration, public administration, or a closely related field from an accredited college or university.

Experience

Five (5) years of full-time verifiable professional experience in risk management, insurance administration, or claims management, including at least two (2) years in a lead level or higher role.

Substitution

Additional professional experience as outlined above may be substituted for the education on a year-for-year basis.

Knowledge And Skills

Knowledge of :

• Principles and practices of risk management, insurance, and loss control.
• Laws, regulations, and standards governing public agency risk management and insurance programs.
• Principals of contract management, negotiation strategies, and cost-effective procurement practices
• California Government Code Section 910 et seq. relating to claims against public entities.
• Construction law changes, market changes relative to bonding and insurance availability.
• Methods and techniques for claims administration and settlement.
• Principles of budgeting, forecasting, and financial analysis as applied to insurance and risk management programs.
• Principles, practices, and techniques for identifying, analyzing, and mitigating risks.
  
  
  

Skill In

• Directing and coordinating a liability, property damage, and loss control insurance program.
• Planning, supervising, and evaluating the work of professional and technical staff.
• Directing third party administration claims processing functions.
• Representing the District in front of judges and attorneys.
• Analyzing complex risk and insurance issues and recommending effective solutions.
• Assessing cost-effectiveness of insurance and risk mitigation strategies.
• Managing multiple priorities, projects, and deadlines effectively.
• Interpreting and applying applicable Federal, State, and local policies, laws, and regulations.
• Communicating clearly and concisely, both orally and in writing.
• Establishing and maintaining effective working relationships with internal and external stakeholders.
  
  
  

Equal Employment Opportunity GroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .