National Account Manager

Job Description

The National Account Manager for chain accounts is a strategic sales professional who builds and manages relationships with large QSR’s, and multi-location clients, such as restaurant or bakery & confection chains. Key responsibilities include developing annual business plans, executing sales programs, influencing product use within chain standards, negotiating contracts, and collaborating with both the client's and the company's internal teams to meet and exceed sales goals. This role represents the entire range of company brands and products under chocolate, compounds, cocoa and inclusions, to service our customers to penetrate the market using existing and new product innovations.

The role offered is to bring our expertise in the industry to support, maintain and grow new relationships within and outside our customer base, influencing functions within the customer’s organization in collaboration with procurement, R&D, quality operations to drive a preference for Barry Callebaut products. The role will be responsible for a book of business with revenue/volume targets and profitability, to go along with growth of new relationships of potential customers and footprint in the market.

Responsibilities

• Strategic Planning: Develop and implement annual business plans and sales strategies for national chain accounts.
• Relationship Management: Build and maintain strong, high-level relationships with key personnel at national and regional chains, including executives, operations, and culinary teams.
• Program Execution: Sell and execute national and regional sales, promotional, and marketing programs tailored to multi-unit accounts.
• Business Development: Drive growth by identifying opportunities to expand product distribution and usage, sometimes by getting products specified into new builds or remodels.
• Collaboration: Work with internal teams ( R&D, specialties and regional sales), distributors, and rep partners to ensure the flawless execution of sales plans and product rollouts.
• Performance Management: Track sales results, manage budgets, and analyze market data to achieve sales targets and maximize ROI.
  
  

Qualifications

• Bachelor’s degree preferred.
• English (full proficiency). Spanish or any other language a plus
• Chocolate industry, sweet ingredients, desserts, or bakery knowledge is preferred
• Proven track record in commercial foodservice chain account management
• 5-7 years of experience in Sales, Marketing, R&D
• Strong Segment insight (market, consumer, customer, retail) is a must.
• Entrepreneurial Spirit
  
  

What You Can Expect From Barry Callebaut

Salary Range of $105,000 - $125,000, plus bonus and our comprehensive benefits package

• Generous PTO and Holidays
• Environment that welcomes workplace flexibility
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC!
• Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth
  
  

Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.