What are the responsibilities and job description for the IT Field Technician position at Barrister Global Services Network INC?
- Scope of Work
Location: Nampa, Idaho
Service Focus: Dell Laptop and Printer Repair
We are seeking a reliable and experienced Field Service Technician to support on-site service calls in the Nampa, Idaho area. The primary focus will be Dell laptop diagnostics, repair, and printer servicing.
Key Responsibilities
- Perform hardware diagnostics, upgrades, and repairs on Dell laptops
- Troubleshoot and repair printers (various models)
- Replace components such as hard drives, SSDs, RAM, motherboards, keyboards, screens, and power supplies
- Perform system testing after repairs to ensure full functionality
- Follow manufacturer service manuals and technical documentation
- Maintain proper documentation for each completed ticket (including notes, serial numbers, and photos when required)
- Communicate effectively with dispatch and customers
- Complete assigned tickets within agreed timeframes while maintaining high service quality
Required Skills & Qualifications
- Proven experience in laptop and printer repair (Dell experience preferred)
- Strong hardware troubleshooting and diagnostic skills
- Ability to read and follow service manuals
- Good customer service and communication skills
- Reliable transportation and valid driver’s license
- Must have basic toolkits and a smartphone with internet access
Job Details
- Location: Nampa, Idaho
- Estimated Volume: 4–5 tickets per week
- Pay Rate: $40–$45 per hour
- Job Type: Contract / Part-time
- Work Location: On the road
Job Types: Full-time, Contract
Benefits:
- Flexible schedule
Work Location: On the road
Job Types: Full-time, Part-time, Contract, Temporary
Pay: $40.00 - $45.00 per hour
Benefits:
- Flexible schedule
Work Location: On the road
Salary : $40 - $45