What are the responsibilities and job description for the General Manager position at Barrio New England?
Job Summary
We are seeking a dynamic and experienced General Manager to oversee our operations and ensure a high standard of service in our establishment. The ideal candidate will have a strong background in food service management, hospitality, or related fields, with the ability to lead a diverse team while delivering exceptional customer experiences. This role requires a strategic thinker who can drive business growth and maintain operational excellence.
Responsibilities
- Oversee daily operations of the establishment, ensuring adherence to company policies and procedures.
- Manage and lead a team of staff across various departments, fostering a positive work environment.
- Develop and implement effective strategies for customer service excellence and satisfaction.
- Coordinate with kitchen and bar staff to ensure quality food and beverage service, including coffee and catering services.
- Handle budgeting, forecasting, and financial reporting to maintain profitability.
- Conduct interviews, hire new staff, and provide ongoing training to enhance team performance.
- Monitor inventory levels and manage supply orders to ensure smooth operations.
- Address customer inquiries and resolve issues promptly to maintain high levels of satisfaction.
- Collaborate with marketing teams to promote events and special offerings within the hotel or restaurant setting.
Skills
- Proven experience in food service management or hospitality industry roles.
- Strong leadership skills with the ability to motivate and manage teams effectively.
- Excellent customer service skills with a focus on enhancing guest experiences.
- Knowledge of bartending practices and catering services is advantageous.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Strong communication skills for effective interaction with staff, customers, and vendors.
- Experience in interviewing candidates and conducting performance evaluations is preferred.
- Familiarity with coffee service standards is a plus for establishments focusing on beverage quality.
Join us as we strive for excellence in our operations while creating memorable experiences for our guests!
Job Type: Full-time
Pay: $65,717.00 - $68,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Night shift
Experience:
- Restaurant management: 1 year (Required)
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Haverhill, MA 01830 (Required)
Ability to Relocate:
- Haverhill, MA 01830: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $70,000