Floor Manager

Staff Mentorship: Assist in training, developing, and coaching both new hires and existing team members.

Team Synergy: Foster a collaborative, supportive work environment across all front-of-house and back-of-house roles.

Guest Experience: Address customer needs and feedback promptly to maintain high guest satisfaction.

DOH Compliance: Enforce all NYC Department of Health regulations to guarantee a consistent 'A' grade.

Financial Controls: Authorize and review all shift comps, voids, and cash drawer reconciliations against POS reports.

Shift Organization: Delegate tasks, assign dining room sections, and manage shift flow to ensure optimal service.

Accountability & Feedback: Provide timely, actionable feedback and participate in employee performance evaluations.

Brand Alignment: Maintain a deep understanding of company policies, benefits, and core values as outlined in the Barrio Chino employee handbook.

Communication: Promptly escalate facility repairs, staff matters, or guest incidents to management.