Area Manager

 SUMMARY: The Area Manager’s role is to maximize sales and achieve profit for the stores. She or he is expected to manage through sales leadership, continuous training, development, and execution of non-negotiable standards of operation. The focus is to build and sustain a work environment staffed with engaged, high performing Sales Associates and Senior Sales Associates who create a customer experience that is second to none. Directly responsible for recruiting staff, onboarding, and training new staff members, retaining top tier talent, managing, coaching, and monitoring goal achievement to maintain sales performance for sales associate in assigned area.  Analyze workload and the needs of the organizational unit. Recommend change in the number of staff.  Train, develop, and motivate subordinates to improve their present performance and to prepare for higher-level jobs.

I.       KEY REQUIREMENTS:
Minimum experience and requirements:

·   High school diploma, GED or equivalent; bachelor’s degree preferred.

·   Minimum of 1-3 years multi-unit managing experience preferred.

·   Sales experience is necessary.

·   Bilingual Spanish speaking, reading, and writing.

·   Money Transfer Industry or related knowledge is preferable.

·   Ability to work independently and lead a sales team.

·   Strong verbal and written communication skills.

·   Strong computer skills (Microsoft Office: Word, Excel, etc.).

 I.       KEY COMPETENCIES:

·   Achieve the Company’s growth strategy through a blended approach of root cause analysis and action plans towards operational efficiencies and proficiencies.

·   Assisting in the personnel development and tactical direction of your defined area while sharing best practices with other area managers and management team.

·   Oversee the execution and/or coordinated roll out of new training for the Company’s products or services.

·   Preventive maintenance of computer equipment and peripherals.

·   Technical Support on site to troubleshoot and/or replace equipment, peripherals, and cabling.

·   Perform branch audits/reviews. Verify cash & inventories for complete quality and within established limits.

·   Create the schedules of the sales associates according to the need of the company.

·   Verify/control branches cash flow under your responsibility, as well as monitor for the necessary changes.

·   Handling corrective actions, investigations, and terminations of employment.

·   Handling of any emergency in relation to the operation and safety of the sales associates and branches.

·   All other responsibilities, duties, and authority usually accorded to and expected of an Area Operation & Sales Manager in a similarly sized company in the consumer business and such other responsibilities.