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Customer Service Associate - North Vernon

Barrett Agency - Indiana Farm Bureau Insurance
North Vernon, IN Full Time
POSTED ON 7/24/2026
AVAILABLE BEFORE 8/22/2026
North Vernon, IN

Req ID: CUSTO005684

Job Category: Individual Contributor

Job Type: Full-Time

Address: 1910 N State St #3, North Vernon, IN 47265, USA

Description

Responsibilities:

  • Takes incoming phone calls and answers customer questions.
  • Handles any walk-in customers.
  • Collects payments.
  • Makes policy changes.
  • Assists with claims paperwork that is requested by the claim’s representatives.
  • Provides proof of insurance documents that are requested by clients.
  • Ability to commute between offices in Benton County, Jasper County, Lake County, Newton County, Pulaski County, and White County as needed.
  • Any additional duties assigned by management.

Requirements For Success:

  • High school diploma or GED equivalent.
  • 1 year of customer service experience.
  • Property & Casualty insurance license required or must be able to obtain this license within 2 years.
  • Proficient in Microsoft Suite.
  • Strong communication skills.
  • Strong time management and problem-solving skills.
  • Strong attention to detail and accuracy.

IFBI Perks:

  • An organization that values work/life balance
  • Paid vacation/sick leave
  • 401(k) with match
  • Fulltime with a Monday - Friday schedule
  • Potential for a yearly bonus with a possible payout of up to 20% of the salary
  • Contests and incentives
  • Benefits eligibility within 30 days of employment
  • Negotiable pay based on level of experience
  • Collaborate in a team environment
  • Paid volunteer hours

#FO

Qualifications

Education

Required

  • High School or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Individual Contributor

Job Type: Full-Time

1910 N State Highway 3

North Vernon, IN, USA, 47265

ReqID: CUSTO005684

Apply Now

Apply Now

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Responsibilities:

  • Takes incoming phone calls and answers customer questions.
  • Handles any walk-in customers.
  • Collects payments.
  • Makes policy changes.
  • Assists with claims paperwork that is requested by the claim’s representatives.
  • Provides proof of insurance documents that are requested by clients.
  • Ability to commute between offices in Benton County, Jasper County, Lake County, Newton County, Pulaski County, and White County as needed.
  • Any additional duties assigned by management.

Requirements For Success:

  • High school diploma or GED equivalent.
  • 1 year of customer service experience.
  • Property & Casualty insurance license required or must be able to obtain this license within 2 years.
  • Proficient in Microsoft Suite.
  • Strong communication skills.
  • Strong time management and problem-solving skills.
  • Strong attention to detail and accuracy.

IFBI Perks:

  • An organization that values work/life balance
  • Paid vacation/sick leave
  • 401(k) with match
  • Fulltime with a Monday - Friday schedule
  • Potential for a yearly bonus with a possible payout of up to 20% of the salary
  • Contests and incentives
  • Benefits eligibility within 30 days of employment
  • Negotiable pay based on level of experience
  • Collaborate in a team environment
  • Paid volunteer hours

#FO

Required

  • High School or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Individual Contributor

Job Type: Full-Time

1910 N State Highway 3

North Vernon, IN, USA, 47265

ReqID: CUSTO005684

Apply Now

Salary.com Estimation for Customer Service Associate - North Vernon in North Vernon, IN
$39,399 to $49,010
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