What are the responsibilities and job description for the Attendant, VIP Parking position at Barona Resort & Casino?
OBJECTIVE:
Provides quality guest service to every guest at every visit
TYPICAL WORKING CONDITIONS:
Works in all types of weather, including high humidity and extreme heat
ESSENTIAL FUNCTIONS:
- Always be NICE to fellow staff and players; find every opportunity to offer a friendly smile, wave and greeting
- Provides excellent internal and external guest service and displays the Barona Magic.
- Drives any vehicle requested by the guest to be parked or retrieved.
- Issues a claim check to designate the location of the vehicle.
- Arranges for the guest transportation using taxi, shuttle service, or other form of transportation.
- Provides quality guest service when given the opportunity.
NOTE: This description incorporates the most typical duties performed. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this occupation.
MINIMUM QUALIFICATIONS:
Minimum age of 18 years
Valid California Driver’s License
Good physical mobility and coordination to quickly retrieve and drive all types of vehicles
Clean driving record
Good verbal communication skills
Good guest service skills
Good math skills
REQUIRED EDUCATION:
High School Diploma or GED
REQUIRED EXPERIENCE:
Previous transportation or guest service experience helpful
ALTERNATIVE TO MINIMUM QUALIFICATIONS:
None
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
Please refer to Support Data Sheet for position