What are the responsibilities and job description for the Field Service Specialist position at BarnTools?
Company Description
Based in Des Moines, Iowa, BarnTools provides reliable, easy-to-use, and affordable barn monitoring technology for growers, integrators, and producers. The wireless BarnTalk alarm system features built-in cellular connectivity, making it effective in rural areas, and allows users to monitor their barns 24/7 via their smartphones from any location.
Role Description
This is a full-time remote role for a Field Service Specialist, in central North Carolina area. The Field Service Specialist will be responsible for on-site servicing, troubleshooting technical issues, and providing technical support to customers. The role involves significant interaction with clients to ensure that their monitoring systems function optimally and to address any customer service inquiries or concerns.
Qualifications
- Experience in Field Service and Troubleshooting
- Proficiency in Technical Support
- Strong Communication and Customer Service skills
- Ability to work independently and remotely
- Technical education or certification is a plus
- Experience with barn monitoring/alarm technology is beneficial