What are the responsibilities and job description for the Strategic Account Manager position at Barnhart Crane & Rigging?
Position Summary: Barnhart is seeking a Strategic Accounts Manager to develop and expand relationships with key customers that offer strong potential for repeat business and long-term growth. This role serves as the primary point of contact for strategic accounts, working with customers to identify opportunities and deliver Barnhart's specialized lifting, transportation, heavy haul, and engineered solutions.
Key Responsibilities
- Develop and execute account growth strategies for assigned customers.
- Build relationships with key decision-makers and influencers within target accounts.
- Identify opportunities across all Barnhart service lines and drive business development efforts.
- Conduct customer meetings, presentations, and account reviews.
- Partner with operations, engineering, and estimating teams to develop solutions and proposals.
- Lead opportunity development from prospecting through project award.
- Maintain accurate account and opportunity information in CRM (IFS).
- Collaborate with branch and corporate teams to deliver exceptional customer service and project execution.
- Communicate account activity, forecasts, and growth strategies with Sales & Marketing leadership.
- Achieve annual sales and profitability goals.
Preferred Qualifications
- 5 years of experience in account management, business development, or sales within industrial services, construction, manufacturing, engineering, or related industries.
- Proven ability to develop new business and grow existing customer relationships.
- Experience preparing and presenting technical and commercial proposals.
- Strong communication, presentation, and negotiation skills.
- Ability to work collaboratively with operations, engineering, and project teams.
- Experience using CRM systems and Microsoft Office applications.
Education: Bachelor's degree preferred. Relevant experience may be considered in lieu of formal education.
Compensation & Benefits
- Competitive salary plus performance-based bonus
- 401(k) with company match up to 10%
- Company vehicle, laptop, and mobile phone
- Medical, dental, vision, disability, and life insurance
- Paid time off and holiday pay
PURPOSE – Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world.
MINDS OVER MATTER – Barnhart has built a reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in North American industry.
NETWORK – Barnhart has built teams that form one of our industry’s strongest networks of talent and resources with over 70 branch locations across North America working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development.
CULTURE – Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose.
EOE/AA Minority/Female/Disability/Veteran