What are the responsibilities and job description for the EYECARE RECEPTIONIST/ PATIENT CARE COORDINATOR position at Barnett Eyecare and Eyewear?
Medical Receptionist / Patient Care Coordinator – Full-Time
Barnett Eyecare & Eyewear | Billings, MT
Barnett Eyecare & Eyewear is a family-owned optometric practice that has proudly served the Billings community since 1952. We are looking for a dependable, friendly, and detail-oriented individual to join our two-provider practice.
The ideal candidate enjoys working with people, communicates professionally, stays organized in a busy environment, and takes pride in providing excellent patient service.
Responsibilities
- Answer incoming phone calls, assist patients with questions, and direct calls appropriately.
- Greet patients warmly and provide a positive, professional experience.
- Schedule appointments, manage the daily schedule, and fill openings as they become available.
- Check patients in and out and update patient information accurately.
- Verify insurance benefits and eligibility and maintain accurate insurance records.
- Collect copayments and other patient payments and post transactions correctly.
- Assist with referrals and coordinate patient information with other offices as needed.
- Prepare, scan, organize, and maintain patient medical records.
- Complete data entry, faxing, copying, and other administrative tasks.
- Communicate with patients regarding appointments, paperwork, and follow-up needs.
- Follow established office procedures and help keep front desk operations running smoothly.
- Work closely with doctors and team members to support efficient patient flow and excellent care.
Qualifications
- Strong communication and customer service skills.
- Excellent attention to detail and accuracy.
- Dependability, punctuality, and a strong work ethic.
- Good computer skills and basic math ability.
- Ability to multitask, prioritize, and stay organized in a busy environment.
- Professional, friendly attitude and ability to work well with a team.
- Previous medical, dental, reception, or customer service experience is helpful.
Benefits
- Competitive pay based on experience.
- Health insurance and vision benefits.
- Employer contributions to a Health Savings Account.
- Accrued paid time off (PTO).
- Paid holidays.
- Employee discounts.
- Simple IRA retirement plan with employer match.
Job Type: Full-time, in person
Apply online:
https://www.barnetteyecare.com/join-our-team.html
Job Type: Full-time
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Application Question(s):
- What qualifications do you have that would make you the best fit for this position?
- Describe how you help patients feels comfortable and welcome during an appointment.
Work Location: In person