What are the responsibilities and job description for the Support Analyst, Publisher Partnerships and Programs position at Barnes & Noble Education, Inc.?
Education - It's in Our DNA
At Barnes & Noble Education (“BNED”), we’re committed to making education more affordable, accessible, and effective for students and institutions nationwide. Partnering with hundreds of academic institutions, we empower millions of students to succeed both inside and outside the classroom. Our subsidiary, MBS, is one of the nation’s largest textbook wholesalers and course material distributors, offering colleges and universities flexible distribution solutions, cutting-edge retail technology for campus stores, and dependable access to essential learning materials. Together, BNED and MBS deliver innovative solutions that enable students, educators, and institutions to thrive.
To support this mission, we are seeking a detail-oriented and analytical Support Analyst, Publisher Partnerships & Programs to join our team. In this role, you will support the Director of Publisher Partnerships by delivering actionable insights, preparing data-driven reports, and ensuring compliance with publisher programs. The ideal candidate is passionate about data, possesses strong analytical skills, and can communicate findings clearly to both internal teams and external partners.
How You'll Make An Impact
We believe your success is our success, and we’re committed to supporting you in every aspect of life. At BNED, we offer a comprehensive benefits package designed to promote physical, mental, and financial well-being. Our full-time employees receive access to medical, dental, and vision coverage; a 401(k) plan; life and disability insurance; commuter benefits; paid time off and holidays; and a broad range of additional benefits.
The hiring range for this position is $55,000 - $65,000 per year. This range represents the base salary only, in good faith at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications.
Our Commitment to Diversity, Equity, & Inclusion
At Barnes & Noble Education we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.
Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. In the spirit of inclusivity, qualified applicants will receive consideration for employment without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, protected veteran status, race, religion or sexual orientation.
At Barnes & Noble Education (“BNED”), we’re committed to making education more affordable, accessible, and effective for students and institutions nationwide. Partnering with hundreds of academic institutions, we empower millions of students to succeed both inside and outside the classroom. Our subsidiary, MBS, is one of the nation’s largest textbook wholesalers and course material distributors, offering colleges and universities flexible distribution solutions, cutting-edge retail technology for campus stores, and dependable access to essential learning materials. Together, BNED and MBS deliver innovative solutions that enable students, educators, and institutions to thrive.
To support this mission, we are seeking a detail-oriented and analytical Support Analyst, Publisher Partnerships & Programs to join our team. In this role, you will support the Director of Publisher Partnerships by delivering actionable insights, preparing data-driven reports, and ensuring compliance with publisher programs. The ideal candidate is passionate about data, possesses strong analytical skills, and can communicate findings clearly to both internal teams and external partners.
How You'll Make An Impact
- Data Analysis & Reporting
- Collect, clean, and analyze publisher sales data from various sources.
- Develop and maintain dashboards and reports to track performance metrics, trends, and KPIs.
- Provide insights and recommendations to support strategic decision-making and partner conversations.
- Publisher Support
- Assist in preparing materials for publisher meetings, including performance summaries, opportunity analyses, and compliance updates.
- Collaborate with the Director to identify growth opportunities and areas for improvement across publisher relationships.
- Program Compliance Monitoring
- Monitor adherence to contractual obligations and program guidelines.
- Identify and escalate compliance issues and support resolution efforts.
- Maintain documentation and audit trails for compliance-related activities.
- Cross-Functional Collaboration
- Work closely with course material, inventory, finance, and operations teams to ensure data accuracy and alignment.
- Support ad hoc analysis requests and special projects as needed.
- Other Duties
- Perform additional responsibilities as needed to support team and program objectives.
- 2 years of experience in data analysis, business intelligence, or related roles.
- Highly proficient in MS Excel, Access, SQL, and data visualization tools, capable of turning complex data into clear, actionable insights.
- Excellent written and verbal communication, with a talent for telling compelling data stories.
- Highly organized, detail-oriented, and able to manage multiple priorities in fast-paced environments.
- Comfortable working independently or collaboratively, with a curious mindset and a drive to uncover insights.
We believe your success is our success, and we’re committed to supporting you in every aspect of life. At BNED, we offer a comprehensive benefits package designed to promote physical, mental, and financial well-being. Our full-time employees receive access to medical, dental, and vision coverage; a 401(k) plan; life and disability insurance; commuter benefits; paid time off and holidays; and a broad range of additional benefits.
The hiring range for this position is $55,000 - $65,000 per year. This range represents the base salary only, in good faith at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications.
Our Commitment to Diversity, Equity, & Inclusion
At Barnes & Noble Education we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.
Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. In the spirit of inclusivity, qualified applicants will receive consideration for employment without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, protected veteran status, race, religion or sexual orientation.
Salary : $55,000 - $65,000