Associate Director, Workday Student

Associate Director, Workday Student As the College’s Workday expert-in-residence for Workday Student, this role ensures that the College gets the most value from its use of the Workday platform. This position will lead Student work during version upgrades and feature rollouts, coordinate issue resolution, and apply configuration changes. Reporting to the Director, Workday Platform, this position provides Student-specific input to strategy and governance discussions.

This job is performed remotely. Due to the sensitive nature of this role, a private, distraction-free work environment is required.

• Keeping Workday running and current:
  • Platform maintenance: Lead the review and testing of Student upgrades and releases. Coordinate and drive the work of subject matter experts (SMEs) as needed in support of maintenance activities.
  • Support: Provide ongoing support for Workday Student functionality, including day-to-day system operations and troubleshooting of end-user issues.
  • Data Management: Assist in the creation of data loads into Workday and conduct system audits for data validation to ensure data integrity and accuracy.
  • Platform configuration: Configure and troubleshoot Workday Student business processes, reports, and integrations, ensuring they meet the needs of internal clients.
  • Reporting: Become proficient in Workday reporting, supporting users with questions and requests for functional reports.
  • Project Management: Adhere to and encourage the departmental methodology for change control issue resolution and process documentation. Develop, test and deploy processes and integrations to meet functional requirements.
• Making the most of Workday:
  • Strategy: Help set the College strategy for Workday Student. Maintain awareness of product roadmaps and provide input to strategy discussions by helping translate how Workday can support strategic functional objectives. Translate Barnard strategy and needs into defined Workday work (enhancements or projects).
  • Project Support: Participate in special projects as assigned, contributing analytical skills and expertise to enhance the system's overall performance.
  • Requirement Development: Work collaboratively with internal stakeholders to gather functional and technical requirements for new functionalities and enhancements. Identify continued opportunities to streamline business processes.
  • Prioritization: Provide input to the Director, Workday Platform, to help prioritize the College’s Workday initiatives. Create and maintain the Workday Student roadmap.
  • Training: Define the SMEs' training plan for Workday Student. Deliver additional training as needed.
  • Vendors: Manage contracts for ancillary Student products and look for opportunities to consolidate functionality onto the Workday platform. Manage consultant engagements for larger Workday initiatives requiring outside support.
• Keeping yourself up to date:
  • Training: Maintain Workday Pro certification in the areas of Student and Reporting.
  • Community: Represent the College in peer groups, user conferences, and other events to maintain a network of informal resources
• Other duties & responsibilities as assigned.

• Working knowledge of Workday Student. Experience with at least one Workday Student project implementation.
• Eagerness to explore new technology and processes.
• Excellent verbal & written communication skills.
• Ability to interact positively and appropriately with a wide variety of users.
• Ability to communicate business needs to technical people and to communicate and simplify complex technical information for non-technical users.

• Bachelor’s degree or an equivalent combination of education and experience.
• Minimum of 5 years of experience in student information system analysis, design, development, and support.
• Hands-on experience configuring business processes, condition rules, notifications, and alerts in one or more functional areas.
• Experience developing advanced reports, Dashboards, EIBs, and basic Workday security.
• Workday Student experience is required.
• Proficient office productivity software skills (Office, G.Suite, etc.)

• Workday Pro certification(s) preferred, or must be willing to attain certification.
• Physical Qualifications:
• Ability to work at a computer for long periods of time.

Barnard College Full time