What are the responsibilities and job description for the Sales Support Representative position at Barksdale School Portraits?
Company Overview
Barksdale School Portraits, a family-owned business founded in 1922, is the oldest and most trusted yearbook and school services company in the U.S. With operations in 25 states, we specialize in providing high-quality school pictures, yearbooks, and memorable services to K–12 schools. Our dedication to excellence and personalized customer service makes us an industry leader.
Overview
We are seeking a Full Time Sales Support Representative to join our growing sales team in the Philadelphia area. In this role, you will be responsible for supporting your assigned School Sales Representative(s) in various ways by working closely with the sales and other team members to keep our schools well served.
Key Responsibilities
- Utilizing our proprietary applications to assist Sales Representatives and ensure that all schools are booked with no overbooking of Picture Days. Notify Sales Reps of fully booked Picture Days.
- Using multiple reports through the proprietary applications to coordinate with Sales, and directly with the customer, if necessary, to ensure that valid Picture Dates are offered, and Schools are rebooked as early as possible for the following contract year.
- Accurately recording all New and Renewal Agreements and Events within 48 hours of receipt, questioning any unclear or incomplete information. Coordinate with sales to ensure that valid picture dates are offered.
- Rebooking accounts that make a specific revenue, securing dates and sending renewal agreements to the customer. Each rebooking is subject to a bonus paid every month!
- Manage special events, such as homecomings, proms, graduations, etc.
- Provide support to our schools via answering calls directed to the school line as well as emails. Also assisting the Sales Representatives with any questions regarding the schools, responding directly to the school in a prompt manner.
- Coordinate and schedule Senior Portraits through our online booking system.
- Various additional tasks as assigned, based on the season.
Required Qualifications
- At least 2 years of office experience.
- Previous experience in sales support, customer service, or office administration preferred
- Strong communication skills—both written and verbal
- Excellent organization and attention to detail
- Ability to manage multiple tasks and prioritize effectively
- Proficiency with Microsoft Office (Outlook, Word, Excel)
- Customer-focused mindset with a passion for providing exceptional service.
- Positive, team-oriented attitude with strong problem‑solving skills
- Hourly wage based on experience and qualifications
Benefits:
- Health, Dental and Vision insurance
- Company-paid Life Insurance
- Paid time off
Why Join Us?
At Barksdale School Portraits, we value hard work, integrity, and creativity. As a family-owned company with over a century of success, we offer the stability of an established brand combined with the excitement of a growing, dynamic business. Your efforts will directly impact the lives of students, parents, and educators in your community while helping our company achieve its goals.
For more information, please visit our website at www.barksdalephoto.com and Apply today!
Pay: $18.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $18 - $20