What are the responsibilities and job description for the Customer Service Coordinator position at BARKMAN HONEY, LLC?
Customer service lead, brand ambassador, and project coordinator for Barkman Honey brands.
JOB RESPONSIBILITIES:
- You lead the daily activities of customer service, managing web, email and phone consumer inquiries, across all Barkman brands with poise, accuracy and immediacy
- You regularly monitor and respond to product feedback across multiple portals
- You address all feedback in a timely manner, resolving customer and product issues
- You lead the planning and execution of Beesponsible and Bee Harmony trade shows and other public relations/community events
- You effectively assist team members with product development and labeling assignments
- You regularly participate in fulfillment prepping, packaging and shipping orders as needed
- You easily manage projects across all brands and help coordinate larger initiatives