Client Representative Entry Level

Client Representative Entry Level

Barkley Reserve is looking for enthusiastic and motivated professionals to be an integral part of our sales and marketing team. Our company is built on a belief in customer service and providing true value to our clients and our team of Entry Level Client Representatives. This is key as we help our clients manage their sales needs.

The Entry Level Client Representative's responsibilities will include:

• Engage daily with potential new leads and provide impeccable customer support to each individual

• Liaison between production, sales and clients
• Focus on quality assurance and quality control
• Focus on deadlines
• Managing client relationships
• Understanding client needs
• Creating key performance indicators

Desired Attributes:

• Service quality - exceeds the customer’s (both internal and external) needs in every interaction.
• Teamwork - ability to demonstrate the cooperative spirit and capacity to work well as a team member.
• Problem-solving - recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Communication - reviews customer deadlines and requests additional necessary details from supervisor and or coworkers. Actively listens to coworkers and management and works together to solve the problem through effective communication.
• Positive attitude and professional demeanor
• Personal confidence and genuine aspiration to help our clients.

Skills, Attributes, and Qualifications:

• 1-2 years experience in customer service a bonus but willing to train.
• Great communication skills.
• Experience interacting with customers.
• High school or college graduate preferred.