What are the responsibilities and job description for the Customer Service Manager position at Bark Public House?
Bark Public House is looking for an enthusiastic Customer Service Manager with extensive retail and customer service experience as well as Social Media Management expertise. Need to have a proven track record of driving sales and leading successful promotions. Knowledge of the dog care industry is a plus but not required provided the candidate is capable of quickly learning the ins and outs of our services and our complete product line. We do require a positive attitude, outgoing personality, dedication to providing an unparalleled experience for our clientele, and, of course, a love of dogs.
Responsibilities will include but are not limited to:
- Meeting Sales Goals
- Merchandising Products
- Inventory Tracking
- Product Research
- Developing Customer Relationships
- Client Tours
- Management of Client Database and Corresponding Filing
- Staff Management and Accountability
- Social Media Content Creation and Management
- P&L Management
- Social Media Management
- Special event management
- Dog safety and sanitation practices
In addition to a competitive salary, you’ll find many great benefits awaiting you at Bark Public House:
- Discount on all retail products
- Free and discounted services
- Bring your dog to work!
- Paid vacation days
- A fun and exciting work environment
Necessary Qualifications:
- 2 years Management experience in retail or customer service fields
- Proven path of building teams and driving sales
- Creative mindset and goal oriented
- Natural born leader
- P&L Management
- Social Media management experience
- Hiring and Training experience
- Payroll knowledge
- 3 professional references
- Excellent communication skills
- Basic computer skills
- Flexible schedule and ability to work nights and weekends
Apply today to join a great team working to provide the best dog care available in this booming industry.
Salary : $22 - $23