What are the responsibilities and job description for the Member Experience Specialist / Front Desk (Sales + Customer Success) position at Bare Bones Boxing?
Front Desk / Member Experience Specialist (Sales Customer Success)
Bare Bones Boxing –
Part-Time (Evenings Saturdays Required)
Schedule: 3:00 PM – 8:00 PM (Weekdays) Saturdays 8:00 AM – 12:00 PM
$19–$23 /hr Bonuses Commission
This Isn’t a Front Desk Job. This Is the Front Line of the Experience.
At Bare Bones Boxing, it’s you against you — and we’re building a community that shows up every day ready to push limits.
When someone walks through our doors, they’re not just coming to work out. They’re coming to change their life.
Your job? Make sure they never regret that decision.
We’re looking for someone who brings energy, ownership, and real people skills — someone who can connect, solve problems, and drive results.
This role is ideal for someone specifically looking for evening and weekend hours. If you are not available for the schedule listed above, this role will not be a fit. What You’ll Get
- Free Unlimited Membership
- Performance Bonuses Commission (sales, retention, upsells)
- Growth Opportunities (we promote from within)
- High-energy, no-BS team culture
- Real impact on members’ lives every single day
Your Role
You are the face of Bare Bones.
You set the tone. You build relationships. You solve problems. You help drive revenue and retention.
What You’ll Do
Front Desk & First Impressions
- Greet every member and guest with energy and confidence
- Run check-ins, class bookings, and day-to-day operations
- Keep the space clean, organized, and dialed in
- Handle retail sales (drinks, merch, gear)
Member Experience & Retention
- Help with billing, account updates, and memberships
- Solve problems quickly and professionally
- Follow up with new members and inactive members
- Save cancellations and keep members engaged
Sales & Growth
- Convert trials into members
- Promote memberships, packages, and personal training
- Upsell services where appropriate
- Hit (and exceed) performance goals
Community & Engagement
- Build real relationships with members
- Promote events, challenges, and gym initiatives
- Help create a strong, motivating environment
What We’re Looking For
- Experience in customer service, fitness, sales, or hospitality (preferred but not required)
- Strong communication and people skills
- High energy, positive attitude, and confidence
- Ability to multitask and stay composed under pressure
- Sales mindset — comfortable asking for the sale
- Reliable, coachable, and accountable
- Must be available evenings (3–8 PM) and Saturdays (8 AM–12 PM)
This Role Is For You If…
- You enjoy talking to people and building relationships
- You take ownership and solve problems fast
- You want to grow and earn more over time
- You thrive in a fast-paced, team environment
This Role Is NOT For You If…
- You want to sit behind a desk and avoid interaction
- You’re uncomfortable with sales or accountability
- You don’t bring energy to your work
- You’re not willing to work evenings or weekends
Physical Requirements
- Able to be on your feet for extended periods
- Able to lift/move up to ~40 lbs (retail, equipment, etc.)
Why Bare Bones Boxing
We’ve built something different here.
A brand-new facility.
A serious training environment.
A community that feels like family — but pushes like competitors.
If you want a job where you actually matter, where your effort directly impacts your income and people’s lives…
This is it.
Apply Now
If you’re ready to be part of something real — not just another gym — apply today.
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Referral program
Work Location: In person
Salary : $18 - $22