What are the responsibilities and job description for the Housekeeping Manager position at BARDO Hotels?
About LEFT LANE Hospitality Group, LLC
LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as…how we want our team to feel every day.
LEFT LANE’s flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.
About The Role
Hotel Bardo Savannah is seeking a detail-oriented and service-focused Housekeeping Manager to support and oversee daily housekeeping operations, ensuring a consistently clean, organized, and welcoming environment for both guests and team members. This role works in close collaboration with the Director of Housekeeping to execute departmental strategy, uphold service and cleanliness standards, and maintain strong operational alignment across the property. The ideal candidate is a hands-on leader who can balance team leadership, quality control, and operational efficiency in a fast-paced hotel environment.
What You'll Do
LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as…how we want our team to feel every day.
LEFT LANE’s flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.
About The Role
Hotel Bardo Savannah is seeking a detail-oriented and service-focused Housekeeping Manager to support and oversee daily housekeeping operations, ensuring a consistently clean, organized, and welcoming environment for both guests and team members. This role works in close collaboration with the Director of Housekeeping to execute departmental strategy, uphold service and cleanliness standards, and maintain strong operational alignment across the property. The ideal candidate is a hands-on leader who can balance team leadership, quality control, and operational efficiency in a fast-paced hotel environment.
What You'll Do
- Oversee daily housekeeping operations for guest rooms, public areas, laundry, and service areas to ensure cleanliness, organization, and presentation standards are consistently met
- Partner closely with the Director of Housekeeping to support departmental strategy, operational priorities, and overall property alignment with Brand standards
- Conduct routine room inspections and quality audits, addressing deficiencies and reinforcing attention to detail
- Lead, coach, and support housekeeping supervisors and team members, providing day-to-day guidance and performance feedback
- Assist with scheduling based on occupancy, staffing levels, and business needs to maintain efficiency and service standards
- Maintain strong communication with Front Office to ensure room readiness, turnover efficiency, and support for VIP and special arrivals
- Monitor and manage inventory levels for linens, amenities, and cleaning supplies, coordinating orders as needed
- Collaborate with Engineering to report, track, and follow up on maintenance and room-related issues
- Support payroll and administrative tasks by reviewing schedules, hours worked, and productivity for accuracy
- Respond promptly to guest requests, concerns, and service recovery situations related to housekeeping
- Ensure compliance with safety procedures, cleanliness protocols, and company policies and standards
- Maintain organized storage areas, equipment, and housekeeping offices to support efficient daily operations
- 2–5 years of housekeeping leadership experience in a hotel, resort, or hospitality environment
- Proven ability to lead, coach, and develop teams in a fast-paced operational setting
- Strong attention to detail with a commitment to cleanliness, presentation, and quality standards
- Ability to collaborate effectively with the Director of Housekeeping, Hotel Manager, and cross-functional departments
- Strong organizational, time management, and problem-solving skills
- Experience with scheduling, inspections, and daily operational reporting preferred
- Proficiency with hotel systems (PMS) and basic administrative tools is a plus
- Ability to manage multiple priorities and adapt to changing business needs
- Professional communication skills and a guest-focused mindset
- Flexible schedule, including availability to work weekends and holidays as needed