What are the responsibilities and job description for the Medical Office Manager position at Bard Optical?
Medical Office Sales Manager - Bard Optical - Quincy, IL
Bard Optical is looking to hire a full-time Office Manager for our office located in Quincy, IL. Our ideal candidate will have a strong business acumen; personnel management experience; sales background; and skills in diplomacy, customer service and leadership.
This unique individual will oversee the daily operations of the office by managing employee relations, patient relations, and achieving operational goals. They will also be responsible for office profit & loss by managing patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses. Additional responsibilities include stimulating new patient growth by supporting sales, marketing and promotional programs. Administrative tasks such as financial report review, bank deposits, revenue posting, and staff payroll and bonus are a part of the operational responsibilities.
Job Description
- Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses.
- Manages office within budget guidelines to include clerical and auxiliary supply purchases and labor costs.
- Increases and stimulates new patient growth by supporting sales, marketing and promotional programs.
- Recruits, hires and develops office teams capable of providing best in class patient care.
- Directly supervises office teams and proactively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
- Communicates with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
- Completes administrative tasks, such as Sales report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline.
- Maintains patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic medical records.
- Manages and assists designated office team members with appropriate payment and insurance processes.
- Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards.
- Ensures flawless execution of operational standards, including compliance with established company policies, procedures.
- Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary.
- Continually works towards building and sustaining a joined leadership work environment with doctors.
- Performs other duties as assigned.
Desired Skills:
- Strong business acumen
- Personnel management experience
- Sales background
- Skills diplomacy
- Exceptional customer service skills
- Leadership skills
- Microsoft office skills (Word, Excel)
- Optical Experience, preferred but will train right person
Additional benefits for full-time employees:
- Starting wage from $23 per hour based upon experience plus incentives
- Health insurance
- Dental insurance
- Life insurance
- 401(k) with yearly employer contributions
- Paid holidays
- Paid time off
- Employee eyewear discounts and allowances
Salary : $23