JOC Physical Security Senior Operator

Embark on a transformative journey with our Joint Operation Center team as our JOC Physical Security Senior Operator. At Barclays, our vision is clear: to redefine the future of banking and craft innovative solutions. As our JOC Physical Security Senior Operator, you will ensure the effective operation of the Joint Operations Center by overseeing daily monitoring, incident response, and team performance. Your role provides strategic guidance in overseeing alarms, access control, and critical events, ensuring swift escalation and resolution. As supervisor you'll maintain compliance with security policies, enforces SOPs, and serves as a key liaison between the JOC, stakeholders, and external partners. Ultimately, you will supervisor, safeguard people, assets, and operations through vigilant oversight and coordinated security response.

To be successful in your role as our JOC Physical Security Senior Operator, you should have:

• Demonstrated experience supervising security operations in a JOC, GSOC, or similar environment, with sound judgment and effective crisis response capabilities

• Practical experience with access control, alarm monitoring, CCTV, and incident response systems, plus solid reporting, and communications abilities

• The ability to oversee high-volume alarms, enforce SOPs, and communicate clearly with stakeholders at all levels in demanding operational environments

Other highly values skills include:

• Professional security certifications (e.g., CPP, PSP, APP) or education in Criminal Justice, Security Management, or related field

• Experience with intelligence analysis, threat monitoring tools, and identifying emerging risks or trends

• Familiarity with multinational corporate environments, cross-border security complexities, partnering with law enforcement or external agencies

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is in Whippany, New Jersey.

Minimum Salary: $65,000.00

Maximum Salary: $95,000.00

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

Purpose of the role

To develop risk management strategies that support the protection of the bank's regional sites against a range of variables.

Accountabilities

• Management of specialist security services to support the bank’s regions through site level security oversight activities including the execution of security risk assessments and the alignment of security objectives, contractor management to review the effectiveness of existing physical controls.
• Implementation of security policies to ensure the effectiveness of existing security operations and controls such as the bank's systems, applications and networks.
• Development and implementation of risk management strategies to identify and mitigate physical security risks, including access, fire and natural disasters, and implement security controls and provide training to colleagues to mitigate those risk.
• Development of crisis management and contingency plans for the bank's facilities, evaluated through simulations, to demonstrate how colleagues should coordinate with stakeholders during a crisis.
• Management of stakeholder relationship including colleagues, vendors and regulatory agencies to algin security operations with the bank's objectives.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.