NRO (New Restaurant Opening) Training Manager

Description

Barcelona Wine Bar is seeking a NRO Training Manager to elevate the way our teams learn, perform, and grow. This role blends instructional design expertise with deep restaurant operations experience to build high-impact training programs across our kitchens, dining rooms, and leadership teams. This role will lead the creation of engaging, scalable learning content, partner with operators to understand on-the-ground needs in new and existing restaurants, and ensure that our training initiatives consistently strengthen performance and culture across all locations.

Responsibilities & Duties

• Act as point of contact and project owner for on-site new restaurant opening activities including restaurant setup, training, and opening operations.
• Facilitate in-person training workshops, manager development programs, and new restaurant openings.
• Design, develop, and deliver training programs using sound instructional design principles (i.e., blended learning, microlearning, etc).
• Build scalable learning assets, including digital modules, videos, job aids, facilitator guides, and in-person workshop experiences.
• Partner closely with Culinary, Beverage, People Team, and Operations teams to align training content with brand standards, hospitality strategy, and business priorities.
• Lead end-to-end production of training content—from storyboarding and scripting to on-site filming and deployment.
• Implement and refine measurement tools to assess training effectiveness and impact on performance.
• Serve as a coach and resource to managers and field leaders to drive continuous learning and talent development.
• Travel frequently (up to 80%) to support restaurant teams, new openings, and on-site training initiatives.
• Performs other related duties as assigned.
  
  

Qualifications

• Strong background in restaurant operations (culinary or front-of-house leadership experience highly preferred).
• Proven ability to design and implement blended learning programs at scale.
• Experience producing training content (video, eLearning, digital job aids) with an eye for clarity, quality, and brand voice.
  
  

Skills & Abilities

• Deep understanding of restaurant operations, enabling you to translate real-world challenges into practical, actionable training.
• Able to plan, prioritize, and execute multiple initiatives simultaneously in a fast-paced environment.
• Excellent written and verbal communication skills; able to simplify complexity and tailor messaging to different audiences.
• Comfortable using data, feedback, and performance metrics to refine training programs and measure impact.
• Proven ability to partner with cross-functional teams—including Ops, Culinary, Beverage, and HR—to co-create learning solutions.
  
  

Education & Experience

• 3 years with prior experience as a New Restaurants Opening Manager or Learning & Development Manager is preferred.
• Bachelor's Degree in Communications is preferred but not required.
• Knowledge of retail/restaurant/hospitality training trends and best practices is required.
  
  

About Barcelona Wine Bar

Barcelona Restaurants, LLC, based in Westport, CT, is one of the oldest Spanish-focused restaurant groups in America. Its award-winning selection of wines from Spain and South America brings together over 400 bottles from over 70 wine regions. The warm and welcoming tapas bars are inspired by the culture of Spain and the ever-changing rustic menu is focused on clean flavors, seasonal ingredients, and specialties from Spain and the Mediterranean.

Barcelona Restaurants, LLC is an Equal Opportunity Employer committed to a diverse workforce.