Quality Assurance Supervisor - Bilingual

Description

Barcel USA takes pride in our people-centric culture - We Value the Person is our Core Belief. In addition to competitive pay and comprehensive benefits, we are committed to providing a safe and inclusive work environment that appreciates all dimensions of diversity, promotes personal and professional development opportunities and allows our associates to be their authentic selves.

The Quality Assurance Supervisor-Bilingual (English/Spanish) ensures that the business complies with all relevant quality assurance and food safety standards as well as applicable codes and regulations. This position is responsible for facilitating, developing, and implementing systems, such as quality assurance processes, procedures, and standards to maintain consistency and meet the gold standard of the food products. Additionally, the QA Supervisor must lead with behaviors that cherish the quality and food safety culture and build strong relationships in the workplace.

Responsibilities:

• Lead the implementation and ongoing maintenance of the company's quality assurance systems.
• Develop, manage, and maintain the annual schedule of quality assurance activities.
• Supervise the QA Laboratory operations, including all related programs, procedures, and personnel.
• Assist in the verification and validation of quality and food safety prerequisite programs.
• Provide necessary resources, tools, and support to the QA team to ensure effective performance.
• Train, mentor, and lead the QA team in quality processes, standards, and compliance expectations.
• Ensure compliance with regulatory requirements, company quality standards, and customer specifications.
• Manage and maintain the document control system to ensure accurate and current documentation.
• Participate in internal and external audits, supporting compliance with applicable codes, regulations, and customer requirements.
• Coordinate investigations of deviations and non-conformities, leading root cause analyses and defining corrective and preventive actions. Ensure timely execution and follow-up on action plans.
• Drive continuous improvement initiatives within the quality system to meet performance KPIs.
• Ensure adherence to Good Manufacturing Practices (GMP), as well as Quality and Food Safety guidelines.
• Maintain and verify Hazard Analysis and Critical Control Points (HACCP) compliance.
• Manage customer and consumer complaints, including resolution and communication with relevant stakeholders.
• Promote and enforce company safety policies, reporting any unsafe conditions or behaviors to management.
• Perform other duties as assigned by management.
   

Qualifications

• Bachelor’s degree or equivalent courses and work experience in Food Science, Chemistry, or Engineering.
• Minimum of 5 years of experience in the food industry, well acquainted with quality and food safety. 
• Bilingual (English and Spanish). 
• Strong understanding of quality management systems and regulatory requirements.
• Advanced knowledge in quality and food safety auditing processes.
• PCQI, HACCP and/or SQF certification. 
• Advanced computer skills including Microsoft Office applications and Windows environment.
• Excellent verbal and written communication skills. 
• Ability to maintain a positive work atmosphere by behaving and communicating professionally and effectively.
• Ability to receive communication from others and handle.
• Ability to work as an integral part of the team.
• Team building skills / develop good workplace relationships.
• Problem solving.
• High level of integrity.
• Meticulousness and detail-oriented skills.
• Analytical thinking skills.
• Good knowledge of the implementation of policies and procedures.
• Planning and organizing skills.
• Availability to support and be present on the production floor daily.
• Flexible to work weekends when needed.

Barcel USA LLC is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training, and all other working conditions.