General Manager

General Manager 

Job Type: Full-Time, Exempt 

Salary Range: $92,000 - $100,000 annually depending on experience, plus quarterly bonus eligiblity

Benefits: Medical, dental, and vision insurance; paid vacation; paid sick leave; 401(k) eligibility (subject to plan terms); and eligibility for other company-sponsored benefit programs.

Location: Los Angeles, California

PRESS START to join Barcade!
 

We're all about classic arcade games, craft beer, and loud fun. We built it this way. 

Barcade® is hands-on by design. Since opening our first location in an old metal shop in Williamsburg, Brooklyn in 2004, we’ve grown to nine locations across six states, all still owned and operated by the original co-founders. 

What You’ll Do 

At Barcade, the General Manager leads a single location as both an operator and a people leader. This role owns the full guest and team experience from service flow and staffing to standards, compliance, and financial performance. Our General Managers are visible, engaged, and hands-on, setting the tone on the floor while ensuring the business runs smoothly behind the scenes. You’ll be trusted to make decisions, lead a diverse team, and uphold the culture and standards that have defined Barcade since day one. 

Job Snapshot

• Lead the day-to-day operations across bar, kitchen, arcade, and facilities
• Set clear standards and hold staff accountable for service, safety, cleanliness, and hospitality
• Hire, train, schedule, and develop managers and hourly staff across FOH and BOH
• Directly manage, coach, and develop the Assistant General Manager and Kitchen Manager
• Be a visible, hands-on leader during peak service, adjusting staffing and support in real time
• Own the guest experience, addressing concerns professionally and ensuring a consistent, welcoming 21 environment
• Ensure compliance with health, liquor, labor, and safety regulations at all times
• Oversee inventory, ordering, and cost control for beer, liquor, food, supplies, and merchandise
• Review invoices, manage labor and scheduling, and submit accurate reports and payroll inputs on time
• Partner with Operations, HR, Events, and Ownership to execute company standards and initiatives
• Coordinate staffing and setup for private events, parties, and large groups
• Communicate clearly and consistently with your team through pre-shifts, feedback, and follow-up
• Stay calm under pressure and adapt quickly to callouts, volume spikes, equipment issues, or service disruptions

What You’ll Need to Succeed 

• A minimum of 5 years of hospitality leadership experience in a high-volume bar or restaurant.
• Bonus points for experience in an arcade bar, brewpub, or entertainment-driven hospitality concept
• Proven experience leading teams across FOH and BOH
• Strong knowledge of bar service, responsible alcohol service, and guest recovery
• Experience coaching performance, addressing issues, and documenting corrective action
• Comfort using POS systems, scheduling tools, and operational reports
• Working knowledge of health, liquor, and labor compliance requirements
• Exposure to multi-unit operations or centralized Ops/HR/Finance support
• Event staffing or private party coordination experience
• Familiarity with labor budgets, cost controls, or inventory systems
• Basic comfort troubleshooting bar, draft, or arcade-related equipment
• Availability to work nights, weekends, holidays, and peak service periods
• Ability to perform the essential functions of the role, including remaining on your feet for extended periods and lifting up to 50 lbs, with or without reasonable accommodation.
• TIPS and CBS certification (or ability to obtain within 90 days)

The Original Arcade Bar 

Barcade® is the originator of the arcade bar concept and the largest operator of arcade bars in the United States. Barcade locations feature 40 to 75 video games and pinball machines mostly from the classic period of the 1980s as well as 24 American craft beers on draft. In addition to beer, Barcade locations offer a full bar with craft spirits and cocktails and creative variations on classic pub food. All Barcade locations are certified green by the Green Restaurant Association, a national non-profit organization that recognizes and certifies environmentally responsible restaurant and bar operations. 

Disclosures

Barcade will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and the Los Angeles Fair Chance Initiative for Hiring Ordinance.

Barcade provides reasonable accommodations for applicants and employees with disabilities. If you require assistance or accommodation during the hiring process, please let us know.

Barcade is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team and do not discriminate based on race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other protected category under applicable law. Barcade participates in E-Verify to confirm the identity and employment eligibility of all new hires. All employment offers are contingent upon the successful completion of Form I-9 and E-Verify verification.

Employment with Barcade is at-will and may be terminated by either the employee or the company at any time, with or without cause or notice, in accordance with applicable law.