What are the responsibilities and job description for the Floating Customer Service Representative- Littleton, NH position at Bar Harbor Bankshares?
Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!
Bar Harbor Bank & Trust is seeking to fill a full-time, 40 hours, Floating Customer Service Representative role for our Littleton, New Hampshire branch. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful, and on-the-job training is provided. As a Floating Customer Service Representative, you will travel between assigned branch locations, providing support where it’s most needed.
In a Float Customer Service Representative role, you can expect to:
- Process a variety of basic transactions for customers, with limited differences or errors.
- Responsible for efficiently carrying out opening and closing procedures.
- Navigate effectively through frontline software applications.
- Basic understanding of bank products.
- Learning to recognize the opportunity to cross-sell and make partner referrals
- Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.
This role focuses on obtaining general banking knowledge and mastering routine transactions. Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast-paced team environment will be a good fit for this position.