What are the responsibilities and job description for the Retail Store Associate + Content Creator position at Bar & Cocoa?
THIS IS A HYBRID RETAIL AND CONTENT-CREATION ROLE
We are looking for someone who is equally comfortable welcoming customers, learning and selling exceptional chocolate, and someone who will create engaging photos and short-form video.
SCHEDULE
Full time, Tuesday-Saturday 40/hr a week. Including weekends and some holidays.
ABOUT BAR & COCOA
Bar & Cocoa is a premium craft chocolate retailer featuring outstanding bean-to-bar makers from around the world. Our Greensboro store is a destination where customers can taste, learn, and discover chocolate they will not find in an ordinary grocery store. We are a small, hands-on team, so this role has real ownership and variety.
Job Summary
We’re on the lookout for a friendly, energetic Retail Store Associate Content Creator to join our vibrant team. This role combines the excitement of retail sales with the creativity of content creation, making every day dynamic and engaging. You’ll be the face of our store, providing top-notch customer service, managing sales transactions, and showcasing our products through social media and other digital channels. If you love connecting with people, have a knack for storytelling, and enjoy working in a lively environment, this position is perfect for you!
RESPONSIBILITIES
Retail and store operations
- Welcome customers, ask thoughtful questions, and help them choose chocolate they will genuinely enjoy
- Learn our products and explain flavor, origin, cacao percentage, and what makes each maker distinctive
- Open and close the store, set out samples, operate the register, gift-wrap purchases, and handle returns or exchanges
- Keep the store clean, fully stocked, and beautifully merchandised
- Create or update product signage, seasonal displays, price tags, markdowns, and expiration-date tracking
- Monitor store inventory and work in Shopify POS, Veeqo, and Coda
- Take increasing ownership of the store's day-to-day operation with minimal supervision
Social media content
- Create and post short-form videos, Stories, product features, new-arrival posts, tastings, and behind-the-scenes content with clear engaging captions in our voice
- Be comfortable appearing on camera occasionally and helping other team members feel natural on camera
- Respond to social messages and comments and engage thoughtfully with relevant local accounts and our chocolate partners
- Notice content opportunities during the workday and turn them into polished, useful posts without waiting for step-by-step direction
- Reach out to influencers and the local community to do collaborations and encourage sharing.
Qualifications
- Previous retail experience is preferred; grocery store experience is a plus.
- Strong communication skills in English; bilingual abilities are highly valued.
- Familiarity with POS systems and retail math to handle transactions confidently.
- Experience with product demos, upselling techniques, and merchandising strategies.
- Basic math skills for cash register operations and retail math calculations.
- Knowledge of retail store product knowledge and customer service best practices.
Experience in retail, hospitality, specialty food, social media, photography, video editing, or content creation is valuable. We do not expect every candidate to have done all of these professionally. We do expect real evidence of customer-facing ability and genuine enthusiasm for creating content.
WHY YOU'LL LIKE IT HERE
You will work with some of the best chocolate in the world, learn constantly, taste products regularly, and have meaningful creative input. This is a strong fit for someone who wants more ownership and variety than a typical retail position and enjoys seeing their content directly support a growing local store.
Pay: $17.50 - $19.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $20