Front of House Assistant Manager, Pay Plus Tips!

Front-of-House Assistant Manager

Bar-B-Que House | 30–35 Hours Per Week I Plus Tips!

Position Overview

We are looking for a dependable, energetic, and customer-focused Front-of-House Assistant Manager to help lead the daily operations of our barbecue restaurant. This individual will play an important role in creating an outstanding guest experience, maintaining a clean and welcoming environment, supporting and training employees, and ensuring the restaurant operates efficiently.

The ideal candidate is a hands-on leader who enjoys working with people, takes pride in excellent customer service, and can help keep the front of the restaurant running smoothly.

Schedule: 30–35 hours per week, with flexibility to work opening shifts, weekends, and other scheduled shifts as needed.

Key Responsibilities Opening and Daily Operations

• Ensure the restaurant is clean, organized, properly stocked, and ready to open on time.
• Facilitate Catering orders and respond/communicate with potential catering customers.
• Complete opening checklists and verify that dining areas, service stations, counters, and customer areas are ready for guests.
• Help maintain efficient front-of-house operations throughout each shift.
• Identify operational challenges and recommend improvements to increase efficiency and service quality.
• Communicate effectively with management and kitchen staff to ensure smooth coordination.Guest Service and Order Management
• Warmly welcome guests and create a friendly, inviting atmosphere.
• Assist customers with placing orders for dine-in, takeout, and catering.
• Answer questions about menu items, specials, portion sizes, and catering options.
• Ensure orders are entered accurately and communicated clearly to the kitchen.
• Handle guest concerns and resolve service issues professionally and promptly.
• Monitor guest satisfaction and take initiative to make sure every customer has a positive experience.

Employee Leadership and Training

• Work alongside front-of-house employees to provide guidance, coaching, and support.
• Help train new employees on customer service standards, order-taking procedures, restaurant policies, and daily responsibilities.
• Encourage teamwork, accountability, professionalism, and a positive work environment.
• Identify opportunities to improve employee performance and overall service quality.
• Lead by example by demonstrating excellent customer service, reliability, and a strong work ethic.

Cleanliness, Organization, and Food Safety

• Maintain high standards of cleanliness throughout the dining room, service counter, restrooms, and other guest-facing areas.
• Ensure tables, floors, menus, service stations, and customer areas remain clean and presentable.
• Monitor cleaning checklists and ensure assigned tasks are completed.
• Follow established food safety, sanitation, and restaurant procedures.
• Maintain an organized and professional appearance throughout the restaurant.

Catering and Takeout Support

• Assist with catering inquiries, order entry, scheduling, and customer communication.
• Verify catering and takeout orders for accuracy, completeness, and timely preparation.
• Help coordinate large orders with the kitchen and management team.
• Ensure catering customers receive professional service and a positive experience from order placement through pickup.

Improving Guest Satisfaction and Restaurant Performance

• Take ownership of the guest experience and look for ways to exceed customer expectations.
• Monitor service quality, order accuracy, wait times, and overall restaurant presentation.
• Identify opportunities to improve procedures, employee training, and operational efficiency.
• Communicate guest feedback and operational concerns to management.
• Help establish a culture focused on hospitality, consistency, cleanliness, and continuous improvement.

Qualifications

• Previous restaurant, hospitality, or customer service experience required; supervisory experience preferred.
• Strong communication, leadership, and problem-solving skills.
• Friendly, approachable personality with a genuine commitment to guest satisfaction.
• Ability to multitask in a fast-paced restaurant environment.
• Dependable, organized, and detail-oriented.
• Comfortable using a point-of-sale (POS) system and handling customer orders.
• Ability to work collaboratively with front-of-house and kitchen employees.
• Willingness to take a hands-on approach and assist wherever needed.

What We Are Looking For

We want someone who takes pride in the restaurant, treats customers and employees with respect, and understands that great food should be matched by great service. The right person will help create a welcoming atmosphere, develop a stronger team, and make continuous improvements to the way we operate.

Pay: $13.00 - $17.00 per hour

Expected hours: 30.0 – 35.0 per week

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person

Salary : $13 - $17