Receptionist

Baptist Village of Owasso, a retirement neighborhood, is currently seeking an exceptional receptionist to join our team.

For immediate consideration, please complete the application on the Careers page at the Baptist Village Communities website- copy and paste the following in the web browser- baptistvillage.org/careers/

BVC offers competitive pay and benefits, including the recent addition of a daily pay option, along with a desirable weekday work schedule for this position. Baptist Village Communities is a not-for-profit, faith-based organization that has a proven record of providing quality housing and services across the state of Oklahoma. Most importantly, Baptist Village team members must be mission-driven and identify with our mission of “enhancing lives by serving God, serving you, serving together”. If you desire to work in a Christian environment and serve with a talented team of healthcare professionals, then this is the opportunity of a lifetime. You can learn more about Baptist Village Communities at www.baptistvillage.org. The Receptionist hours are from 8:30a-5p, Monday through Friday. Please respond with your interest in this opportunity, we look forward to hearing from you!

JOB SUMMARY:

Responsible for answering telephone promptly, in a friendly and professional manner, and in accordance with the BVC Marketing Policies and Procedures regarding telephone inquiries. Greets all guests, residents, and friends team entering the office in a friendly and professional manner, answering questions, providing assistance as able, and helping them to see whomever they need to speak with. Gathers information, coordinates with others, and prints Village Newsletter monthly.

JOB REQUIREMENTS:

Previous clerical or office experience preferred. Computer skills required.

PHYSICAL REQUIREMENTS:

Good physical and mental health. Ability to carry out assignments and multi-task in a fast-paced environment with distractions. Ability to maintain good working relationships with friends team members, residents, family members and guests.

RESPONSIBILITIES:

1. Greets and assists residents, guests, and friend’s team members.

2. Assists Resident Services Team with prospects, gathering information, offering beverages, helping with communication and relationship building.

3. Answers and transfers incoming phone calls.

4. Assists job applicants and makes copies of IDs for human resources.

5. Receives mail and deliveries, distributing or notifying appropriate parties.

6. Receives payments, including residents’ monthly service fees (MSFs).

7. Checks office drop box for MSF payments, keys, etc.

8. Receives residents’ payments for various special events.

9. Receives donations and issues donation receipts to donor. Scans a copy of donation receipt to Home Office Development Team.

10. Receives maintenance requests and maintains a log of work orders, recording when they are completed.

11. Uses the radio to communicate with the Environmental Services and Housekeeping Teams when necessary.

12. Sets phone system for normal and holiday modes.

13. Gathers and reviews information for the Village Newsletter, monthly menu, and the Life Enrichment Calendar.

14. Prints Village Newsletter, monthly menu, and the Life Enrichment Calendar and prepares them for distribution by residents.

15. Makes copies, sends faxes, and provides other office assistance to residents and friends team members.

16. Prepares and mails monthly Newcomers’ Fellowship invitations.

17. Compiles Resident Council Meeting minutes.

18. Creates and prints annual Resident Council Representative List.

19. Updates, prints, and distributes friends team phone extension list and a separate friends team extension list for residents, as needed.

20. Prints updated resident directories monthly.

21. Assists in the preparation and distribution of rate increase letters to residents.

22. Selects/creates Christmas cards, orders, prepares, and labels for distribution to residents and others.

23. Creates and posts flyers, announcements and sign-up sheets as needed.

24. Creates name tags for new friends team members.

25. Manages Touchtown Dining Services Menus.

26. Notarizes documents for residents and friends team.

27. Updates glass displays monthly.

28. Maintains the room and vehicle reservation calendars, including the Tea Room, Redbud Dining Room, Wellness Center, Alsup Chapel, guest apartments, large bus, and others that may be added in the future.

29. Upon scheduling guest apartment reservations, receives payments, prepares guest key/info packets, notifies housekeeping when apartment is vacated.

30. Schedules appointments for residents with the AARP Tax Preparer.

31. Provides quarters in exchange for cash or checks for residents’ laundry use.

32. Furnishes friends team members with quarters for the purpose of providing laundry services. Keeps a record of amounts given, to whom and the date.

33. Maintains Lost and Found items.

34. Tracks office supply inventory and submits orders for Redbud and Environmental Services.

35. Tracks inventory of BVC stationery and marketing materials and submits orders to the Home Office.

36. Contacts BVC’s printer/copier vendor when copier requires service or supplies.

37. Is active in planning and executing special events in conjunction with Resident Services and Life Enrichment.

38. Performs other duties as assigned.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Education:

• High school or equivalent (Preferred)

Work Location: In person

Salary : $25,724 - $33,071