What are the responsibilities and job description for the Representative-Scheduling position at Baptist Memorial Health Care?
Overview
Job Summary
Obtains accurate demographic, insurance, and clinical information and enters in to the computer system to create the new patient account and financial record. Schedules patient with the appropriate provider across the BMHCC system. Performs other duties as assigned.
Responsibilities
Experience
Minimum Required
Minimum Required
Preferred/Desired
Minimum Required
Licensure
Minimum Required
Job Summary
Obtains accurate demographic, insurance, and clinical information and enters in to the computer system to create the new patient account and financial record. Schedules patient with the appropriate provider across the BMHCC system. Performs other duties as assigned.
Responsibilities
- Provides coordination of patient flow by following established scheduling procedures and protocols.
- Handles phone calls for all internal and external customers in to the department.
- Competently uses the hospital information and telecommunications systems to maintain records, correspondence, and reports to facilitate timely communication and accurate documentation.
- Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately.
- Completes assigned goals.
Experience
Minimum Required
- None
- 1 year of business experience in a healthcare environment.
Minimum Required
- Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
- Additional business/college courses preferred. Knowledge of medical terminology preferred.
Preferred/Desired
- Knowledge of EPIC or other electronic medical records. Front desk clinical clinical scheduling experience preferred.
Minimum Required
- Basic computer skills, ability perform basic math computation. Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.
Licensure
- None
Minimum Required