Director-IT Systems & Databases

Overview

Baptist Server Services Manager in this scope is responsible for overseeing a broad range of enterprise IT infrastructure, including VMware virtualization, Windows and Linux server environments, SQL database administration, and Cisco UCS hardware. The role blends systems administration, database management, and networking to ensure high availability, performance, and security of critical systems  

Key Responsibilities

Infrastructure & Virtualization

• Manage VMware vSphere/ESXi environments, including VM creation, cloning, templates, vMotion, Storage vMotion, HA, DRS, and cluster configurations  
• Manage a team that Installs, configures, and maintains Cisco UCS servers, service profiles, and firmware upgrades  
• Manage a team that performs server consolidations using VMware Converter (P2V/P2P) and patch management via VMware Update Manager  
• Manage the deployment and configuration of vCenter and related tools (e.g., vSphere Replication, SRM) for disaster recovery  

Operating Systems

• Manage the team that Administers Windows Server (2016/2019/2022/2025) and Linux/UNIX systems, including OS installation, patching, and performance tuning  
• Manage the team that maintains Active Directory, DNS, DHCP, IIS, and other Windows services  
• Manage the team that installs and configures Red Hat Linux/UNIX in both physical and virtual environments  

Database Administration

• Manage SQL Server (2016/2019) in clustered and standalone environments, including backup/restore, performance tuning, and query optimization   
• Implement and maintain SQL coding standards, naming conventions, and data access policies  
• Troubleshoot and resolve SQL performance issues, including index and statistics optimization  

Storage

• Manage SAN/NAS environments (e.g., EMC, NetApp, PURE) for storage provisioning and performance  
• Monitor and maintain server/storage plaform security and traffic utilization   

Support & Operations

• Troubleshoot end-user and system issues, including incident ticket resolution and after-hours support  
• Create and maintain SOPs, documentation, and service requests for hardware/software purchases related to servers, storage, and data center 
• Interface with vendors and clients to resolve issues and meet expectations  

Qualifications & Skills

Education & Experience

• Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)  
• Proven experience as a System Administrator with VMware, Windows, Linux, SQL, and Cisco UCS  
• 7 years in related roles within large enterprise IT environments .

Technical Skills

• VMware vSphere, ESXi, vCenter, vMotion, HA, DRS, SRM, vSphere Replication  
• Cisco UCS Manager, UCS Central, service profile management  
• Windows Server administration, Active Directory, DNS, DHCP, IIS  
• Linux/UNIX administration, shell scripting, automation (PowerShell, VBScript)  
• SQL Server administration, clustering, backup/restore, performance tuning   
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN) 
• SAN/NAS storage management  

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills for cross-functional teams  

Certifications (commonly desired)

• VMware Certified Professional (VCP)
• Cisco Certified Network Professional (CCNP) or UCS certification
• Microsoft Certified: Azure Administrator or SQL Server DBA
• ITIL or CompTIA Security