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New Patient Coordinator, Behavioral Health, Baptist Jacksonville

Baptist Medical Center Jacksonville
Jacksonville, FL Full Time
POSTED ON 5/12/2026
AVAILABLE BEFORE 7/12/2026

About Baptist Health
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200 locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

Baptist Medical Center is hiring for a New Patient Coordinator for the Behavioral Health Department located at Baptist Medical Center. This is a PRN opportunity working an 8:00am-5:00pm schedule in Jacksonville, FL.

The New Patient Coordinator will assist the Behavioral Health Department by accurately registering new patient and preforming other clerical duties. This position requires an intermediate level knowledge of insurance, medical records, multi-line telephone, excellent customer service skills, ability to match patient care needs with services available, and good judgment triaging patients with acute needs over the phone.

Baptist Jacksonville is a Magnet™ designated hospital, the gold standard for excellence in patient care. We serve families throughout the area with high-quality, comprehensive care for every stage of life.

New Patient Coordinator, Job Responsibilities:

  • Providing business services for patients and the healthcare system.
  • Ensuring accurate patient registration.
  • Verifying insurance and authorizations.
  • Collecting patient charges and payments.
  • Operating a multi-line phone system while maintaining telephone protocols.
  • Assisting patients as needed.

Experience Requirements:

1-2 years Front Desk Medical Experience

Education & Credential Requirements:

High School Diploma

If you are interested in this New Patient Coordinator position at Baptist Jacksonville, please apply now.

Primary Location:

Downtown - Southbank Building 1

Salary.com Estimation for New Patient Coordinator, Behavioral Health, Baptist Jacksonville in Jacksonville, FL
$61,983 to $77,980
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