What are the responsibilities and job description for the Patient Access Representative II, Part-Time, Baptist Town Center position at Baptist Health?
Job Summary
Baptist Town Center is hiring a Patient Access Representative II to join our Patient access team in Jacksonville, FL. This is a part-time opportunity Saturday- Sunday 6:45am - 7:15pm.
Patient Access Representative II, Job Responsibilities:
- Registers patients accurately and efficiently
- Utilization of multiple systems and interfaces
- Cross-Trained in order to work in multiple patient access areas
- Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
- Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
- Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
- Maintains a professional relationship with all clinical and non-clinical team members
- Able to articulate compliance documentation and ensure completion of required patient consent forms
- Maintains patient privacy in accordance with HIPAA guidelines
Experience Requirements:
- 1-2 years Customer Service Experience Required
- 1-2 years Healthcare experience required
- 1-2 years Insurance experience required
Education & Credential Requirements:
- High School Diploma Required
Education Required
High School
Experience
- Insurance Experience
- Healthcare Experience
- Customer Service Experience
License and Certification
- Driver's License - DMV
Location
Tower Center - Main Building
11026 Unf Dr
Jacksonville, , 32446
About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.